- The Hartford (Charlotte, NC)
- …claims according to claims best practices, as assigned and provide exceptional customer service. Promote digital self service capabilities. Utilize multiple ... team as we help shape the future. As a Customer Care Representative on the Group Benefits team, your...Benefits team, your primary role is to provide excellent customer service by answering customer questions about… more
- Citizens (Boston, MA)
- …across stakeholder groups. Qualifications - 10+ years of experience in product management, customer identity and access management (CIAM), or digital security in ... AI/ML applications in fraud detection and behavioral authentication. - Knowledge of customer journey mapping and digital transformation strategies. - Ability to… more
- Citigroup (Mill Valley, CA)
- …+ 2-4 years relevant experience + Required Skills: + Experience with face-to-face customer service, digital engagement and basic sales/referrals + Open, client ... aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. + Provide exceptional service delivery to our internal and… more
- UGI Corporation (King Of Prussia, PA)
- …To support the Senior Digital Product Manager (DPM) in executing Customer Digital Experience (CDX) product strategy and roadmap initiatives for assigned ... product lines. Assists in product discovery activities and helps analyze customer and market data to inform product decisions. Collaborates closely with the DPM to… more
- Amazon (Redmond, WA)
- …to pain points-crafting innovative products that aim to connect the physical and digital customer journey. Basic Qualifications - 7+ years of technical product ... - Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints - Maximize business benefit while delivering exceptional… more
- Monro Muffler/Brake (Fairport, NY)
- …transformation efforts + Drive the delivery and ongoing optimization of digital customer experiences, ensuring applications are user-friendly, integrated, and ... and optimization of customer -facing applications that drive revenue growth, customer engagement, and digital experiences. This role oversees platforms that… more
- Capital One (Richmond, VA)
- …are looking for a Senior Director of Product Management to lead our Business Customer Digital Experiences team within Capital One's Small Business Bank. In this ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Leidos (Reston, VA)
- …cyber, and support of warfighter connectivity, our focus is providing full-scope digital modernization capabilities to meet our customer 's challenges of ... business domain. You will lead the team responsible for translating our customer 's digital modernization priorities into business opportunities, drive the team… more
- Oshkosh Corporation (Appleton, WI)
- …e-commerce. + Translate business objectives into actionable initiatives focused on customer retention, digital adoption, parts penetration, and service ... Management** + Establish and track KPIs related to revenue, digital engagement, and customer satisfaction for both parts and service growth. + Report… more
- Merck (North Wales, PA)
- …an Agile Way of Working to be more adaptive and responsive to rapidly evolving customer needs and keep pace with the digital evolution in the marketplace. This ... Buy-and-Bill Process, Communication, Cross-Functional Leadership, Customer Engagement, Customer Insights, Customer Strategy, Digital Marketing,… more