- Portland General Electric (Portland, OR)
- …marketing, customer service, technology, data and delivery to ensure every digital touchpoint reflects our customer experience strategy, brand promise and ... do:** + Design with impact: Lead the design and implementation of customer -facing digital interfaces that deliver simple, engaging and trustworthy experiences… more
- Applied Materials (Hillsboro, OR)
- …+ Collaborate with Field Service Engineers _[ Customer Engineers]_ in maintaining customer equipment + Use digital analytics to assist in understanding ... direct liaison with our Field Service Engineers to maintain the customer 's equipment through preventive maintenance activities. By collaborating closely with our… more
- Microsoft Corporation (Los Angeles, CA)
- …Strategist (S-ATS) - Financial Services (Insurance)** is at the forefront of our digital transformation efforts for **a top global customer in the financial ... priorities and desired outcomes, and orchestrating resources throughout the customer 's digital journey. The S-ATS's technical acumen enables customers… more
- US Bank (Coos Bay, OR)
- … customer benefits of digital technology and drives initiatives to increase customer digital usage. 6. Responsible for planning and executing customer ... Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of US Bank culture and core values. The primary… more
- Entergy (New Orleans, LA)
- …**Design Customer Journey Solutions:** + Design and optimize the customer touchpoints (eg, digital interfaces, physical environments, employee interactions) ... **Job Title:** Customer Experience Designer, I-Sr. ( Customer Journey Design) **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This… more
- PNC (New York, NY)
- …call center experiences that are critical to servicing our customers, including Customer Information Management, Card Management (plastic / digital issuance, ... opportunity to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Guardian Life (New York, NY)
- …membership platform as a core Guardian asset that reinforces brand equity and customer advocacy. ** Digital Platform & Experience** + Partner with product, ... learning and predictive analytics to enhance tier progression, offer relevance, and customer engagement. + Drive innovation in digital touchpoints by… more
- Acuity Inc. (Atlanta, GA)
- …* Explore and apply Generative AI and data-driven approaches to enhance digital commerce experiences, attribute generation, and customer engagement. * Coach, ... outcomes. * Experience leading teams that deliver high-performance, data-driven, and customer -centric digital platforms. \#LI-EK1 **The range for this position… more
- Intuit (Mountain View, CA)
- …**Qualifications** + 10+ years' experience in Martech, product management, or digital customer experience leadership roles in technology-driven businesses. + ... deliver transformative experiences for our customers. The Martech - Customer Experiences team plays a critical role in advancing...We are looking for a Director of Martech - Customer Experiences to own the strategy, roadmap, and execution… more
- The Hartford (Charlotte, NC)
- …claims according to claims best practices, as assigned and provide exceptional customer service. Promote digital self service capabilities. Utilize multiple ... team as we help shape the future. As a Customer Care Representative on the Group Benefits team, your...Benefits team, your primary role is to provide excellent customer service by answering customer questions about… more