- Merck (Indianapolis, IN)
- … Strategy , Customer Feedback Management, Customer Rapport, Customer Strategy , Digital Analytics, Health Outcomes, Hospital Sales, Interpersonal ... (HCP) customer needs, support pull-through activities relative to the customer strategy and ensure that our Company is viewed as demonstrating value and… more
- US Tech Solutions (New York, NY)
- …blending analytical rigor with creative storytelling to shape YouTube's subscription strategy . **Experience:** + 5+ years of experience in consumer insights, market ... research, or strategy roles within media, sports, or technology industries. + Advanced expertise in quantitative research methods, including pricing research… more
- Motion Recruitment Partners (Boston, MA)
- …usability concerns * Develop and maintain content standards, policies, and guidelines * Support customer service strategy within the Digital Services team by ... will collaborate closely with the Digital Services Manager to drive digital strategy , ensure accessibility compliance, and promote best practices in content… more
- Gilead Sciences, Inc. (Foster City, CA)
- … marketing trends and identify opportunities to enhance capabilities. + Collaborate with Digital Strategy and Customer Experience teams on SOP development, ... Join Gilead and help create possible, together. **Job Description** At Gilead, the Digital Strategy and Operations team is an integral part of the company's … more
- S&P Global (New York, NY)
- …product roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. ... **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where...Leverage webinars, digital channels, automation tools, and data insights to drive… more
- BGB Group (New York, NY)
- …Qualifications Experience + 8+ years of experience in customer engagement, omnichannel strategy , CX, or digital marketing required + Experience with CX, ... digital , and engagement strategy in pharma, healthcare or life sciences industries required,...efforts is required Expertise + Deep understanding of omnichannel strategy , customer behavior, segmentation, journey mapping, and… more
- Ford Motor Company (Dearborn, MI)
- …you'll do ** **. Product Management** . Define and execute the product vision and strategy for the Customer Digital Profile and Consent Platform, ensuring ... Senior Product Manager - Customer Digital Profile & Consent Platform...of collaboration and high-performance. . Effectively communicate product vision, strategy , and progress to executive leadership and stakeholders, securing… more
- OneMain Financial (New York, NY)
- … team is focused on developing innovative financial products and transforming the customer experience. Our digital strategy involves building products and ... contact center platform, aligning with the overall business objectives and omnichannel customer experience strategy . + Conduct market research and competitive… more
- Molnlycke Health Care (Oldham, SD)
- …Order Management & Fulfilment + Complaint Handling & Resolution + Customer Experience Strategy & Transformation + Digital Customer Engagement & CRM + ... Customer Experience Talent Community Join Our Customer...the Vision : Help us deliver on our GCX strategy by contributing to operational excellence, process innovation, and… more
- Autodesk (Boston, MA)
- …a company or product externally at industry events, with analysts, or in customer forums. + Digital Transformation, Strategy , or Management Consulting ... strategic and visible role reports directly to the Director, Forma Industry GTM Strategy and works across product, sales, marketing, customer success, and… more