- Pegasystems (Tampa, FL)
- …solutions for Customer Service (CRM platforms, contact center solutions, customer engagement platforms, or case management systems) + Familiarity with ... Customer Service business processes including case management, omnichannel engagement , customer journey orchestration, service level management, quality… more
- Intuit (Atlanta, GA)
- …You'll work across functions, influence key decision-makers, and drive game-changing customer engagement strategies. If you thrive in fast-moving, high-growth ... with company goals and customer success best practices. + Drive customer retention and expansion by developing scalable engagement strategies, optimizing… more
- Genentech (South San Francisco, CA)
- … customer experiences in partnership with networked partners (eg, Customer Engagement and Genentech Business Operations). Marketers strategically use ... integrated customer experience + Supports tailored and actionable omnichannel customer engagement , leveraging appropriate customer insights including … more
- Citigroup (New York, NY)
- …+ Develop and refine the strategic vision and roadmap for new customer engagement and retention, aligned with overall business objectives and ... Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to...of the customer lifecycle, from Acquisition to Engagement to Retention, across all major Business Units -… more
- Sinclair Broadcast Group (Santa Monica, CA)
- …+ 8+ years of experience in CRM, lifecycle marketing, or customer engagement roles, preferably within media, entertainment, or subscription-based ... CRM expert with hands-on experience using Braze, capable of building scalable, personalized customer journeys that deepen engagement and reduce churn. This role… more
- Intrepid Solutions and Services (Adelphi, MD)
- **Overview** Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager** to support the Defense Cyber Solutions Branch ... communication skills. + Develop and provide strategic direction for the Customer Engagement Team to ensure effective planning and completion of team-level tasks… more
- GS1 US (Ewing, NJ)
- …role in supporting the strategic positioning and promotion of products and enhancing the customer experience to increase customer engagement and smooth the ... and across the business to support change management. + **Support Customer Engagement Initiatives** - In this critical phase of business development, you… more
- GE Aerospace (Evendale, OH)
- …to established policies. This is a dynamic role that combines technical execution, customer engagement , and strategic planning to drive program success. **Job ... the US Defense Logistics Agency (DLA). This dynamic role combines technical execution, customer engagement , and strategic planning to drive program success. You… more
- City and County of San Francisco (San Francisco, CA)
- …Francisco and in seven other counties where the City has powered infrastructure. The Customer Engagement Group is Power Enterprise's main point of contact for ... implements a KPI metrics and evaluative policy; assists in the delivery of customer engagement group responsibilities within the Power enterprise business plan.… more
- Qualtrics (Seattle, WA)
- …teams to ensure alignment and successful program execution. This includes building customer engagement and loyalty through the program. You will creatively ... This Team** + Qualtrics Product Operations Team is responsible for running all customer engagement , feedback and experience insights programs and systems across… more