- Stryker (Denver, CO)
- …Stryker Policy, Code of Conduct, Regulatory, and Compliance Processes. + Advance Customer Engagement Initiatives. + Develop communication strategy with KOL's + ... The Senior Manager, Customer Excellence - Sports Medicine will be responsible...Sports Medicine division, encompassing all aspects of surgeon consultant engagement and partnership management. This individual will drive alignment… more
- YMCA of Greater Seattle (Seattle, WA)
- …position We have an awesome opportunity for the critical position of Member Engagement Representative. In this role, you will provide our members exceptional ... customer service, developing strong and supportive relationships that provide...+ May open and/or close facility. + Supports member engagement and retention activities of the branch. + Provides… more
- UKG (Raleigh, NC)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... across key signal domains (eg, mindset, support experience, product usage, engagement , belonging). Deliver Holistic, Actionable Customer Intelligence Integrate… more
- Forrester (Cambridge, MA)
- …experience at the Federal level preferred. As a member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is responsible ... to Forrester's largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies. This individual will… more
- Eileen Fisher (Irvington, NY)
- …CAC, churn, repeat rate, RFM, and campaign ROI - to measure and enhance customer engagement and profitability. + Deliver actionable insights to the marketing and ... team to deliver customer dashboards that support personalized clientele and in-store engagement strategies Customer Insights & Analytics + Build a robust … more
- Univision Communications, Inc (Miami, FL)
- … loyalty and satisfaction. KEY RESPONSIBILITIES:* Lead the end-to-end CRM and customer engagement strategy for ViX, driving retention, win-back, and loyalty ... rigor, collaboration, and innovation. QUALIFICATIONS* Proven success leading CRM, customer engagement , or lifecycle marketing functions, ideally within… more
- Govini (Arlington, VA)
- …At Govini, VPs of Engagement roll up their sleeves with their Engagement and Implementation teams to ensure customer success while simultaneously shaping the ... They ensure our teams remain tightly aligned with evolving customer priorities. VPs of Engagement are relentless in their pursuit of value delivery, translating… more
- MetLife (New York, NY)
- …key member of the account team the CEL will strategically analyze customer data (eligible, participant, engagement , lapse, utilization) to develop ... Role Value Proposition: The National Accounts Communication and Engagement Lead (CEL) serves as a communication and enrollment expert and is responsible for the… more
- Genentech (South San Francisco, CA)
- …delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is based in ... team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital … more
- Vatica Health (Springfield, MA)
- …levels, ie C-Suite, providers, office staff + Demonstrated proficiency increasing provider engagement . + Excellent customer service and problem-solving skills. + ... The Provider Engagement Manager (PEM I), is an integral role...contracted practices in the assigned market. Passion for exceptional customer service and experience developing and maintaining relationships with… more