- Fannie Mae (Plano, TX)
- …development and customer support activities, as well as support customer engagement opportunities. Additionally, you will be responsible for planning, ... of executives and staff managers. *THE IMPACT YOU WILL MAKE* The Multifamily Customer Engagement - Director role will offer you the flexibility to make each day… more
- AbbVie (Mettawa, IL)
- …the core deliverables to enhance our in field team support and ultimately payer engagement Abbvie's Access In Field Team sees a variety of access stakeholders to ... core strategy, and this role has been created to lead our global efforts. This is a new role...implementation of in-Field team excellence to advance our payer engagement model in target markets. + Partner with Commercial… more
- Amazon (New York, NY)
- …play a key role in driving the tech vision of this team. They will lead and coach other engineers on the team with designing, building, and maintaining the ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...technologies in a large distributed computing environment, and help lead fundamental changes in the industry. - Ability to… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by... interactions at Amazon's scale across multiple languages. - Lead the architectural design and development of robust inference… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technologies (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as number one in customer service in the US and abroad. At Amazon,...technologies in a large distributed computing environment, and help lead fundamental changes in the industry. - Ability to… more
- Amazon (Seattle, WA)
- …content management at Amazon employee engagement . You will set the vision and lead customer engagement to ensure we build inclusive experiences that ... digital signage. From AI-powered content creation tools, to intelligent and customer -obsessed content delivery mechanisms, to a world class end-user experience, we… more
- Amazon (Seattle, WA)
- Description The Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service, and Automation team will work on ... dialogue quality and style of the conversational model. Key job responsibilities - Lead the research and development of Large Language Model (LLM)-based chatbots and… more
- Mitsubishi Chemical Group (Jersey City, NJ)
- … Strategy and Operations + Leverage the overarching strategy provided by the Customer Journey & Experience team to develop engagement channel strategies to ... of promoting MTPA Services (Copay) & + Programs (SYS & JMSP) and campaigns.. + Lead advancement in new channel engagement and technology solutions + Lead … more
- Capgemini (Chicago, IL)
- … Experience technology stacks (ie, Martech, eCommerce stacks)o Understanding of Customer Engagement Platforms, Dynamicso Agile/SAFe and continuous delivery ... Experience (DCX) practice, leading engagements based on Capgemini's Customer Experience (CX) and Engagement Management capabilities,...(CX) and Engagement Management capabilities, the CX Engagement Manager will lead teams of senior… more