- Intuit (Mountain View, CA)
- …If you are a proven leader passionate about driving innovation and customer engagement , we invite you to apply and lead our transformation into an ... to address varying interests or concerns. **How you will lead ** + Provide strategic vision and leadership to operationalize...develop relevant performance metrics to monitor service levels and customer engagement . + Champion and develop a… more
- Xylem (Houston, TX)
- … issue resolution, sets and enforces Standard Operating Procedures (SOPs) for customer engagement , aligns call center resources, and drives performance across ... contact for high-impact customer concerns and strategic accounts. **SOP Development & Customer Engagement ** + Define and standardize SOPs for customer … more
- Santander US (Boston, MA)
- …+ Exposure to enterprise-level personalization, journey automation, and real-time customer engagement technologies. **Certifications:** No Certifications listed ... Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting...to You!** **The Difference You Make:** As an Associate, Customer Experience & Omnichannel Growth, you will lead… more
- GCI Communication Corp (Anchorage, AK)
- …thousands of customers and potential customers across the state of Alaska. Manage and lead customer service sales teams to deliver superior customer ... successful processes. + Foster a professional environment that promotes customer and employee engagement by actively participating...influence others to achieve results. + Proven ability to lead a team to high levels of performance while… more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify ... long-term success. About the Role In this role, you'll lead a team of Customer Success Managers...growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption… more
- Qualtrics (Seattle, WA)
- …teams to ensure alignment and successful program execution. This includes building customer engagement and loyalty through the program. You will creatively ... Operations + People in this role can grow to lead Product Experience teams and functions **Things You'll Do**...Qualtrics Product Operations Team is responsible for running all customer engagement , feedback and experience insights programs… more
- Tucson Electric Power (Tucson, AZ)
- …across the full program lifecycle-from concept development and regulatory compliance to customer engagement and performance analytics. The program manager will ... **Program Manager I, II, Senior - Customer Energy Optimization** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6106** **About Us** UNS… more
- Resideo (Irving, TX)
- …the successful delivery of complex, cross-functional digital initiatives that enhance customer engagement , streamline operations, and accelerate business growth. ... time, within scope, and within budget while meeting business objectives and customer expectations **Stakeholder Engagement ** + Partner with senior leaders across… more
- Parker Hannifin Corporation (Lexington, KY)
- …to build customer loyalty. + Develop a deep understanding of customer needs through direct engagement , feedback, and collaboration with internal teams. ... locations as needed. Commitment to safety, quality, and employee engagement is essential. This position is subject to meeting...ensuring alignment with business goals and timely execution. + Lead initiatives that promote a positive customer … more
- CDM Smith (Boston, MA)
- …a part-time customer communications candidate who will use their passion for customer service to create meaningful public engagement for CDM Smith's growing ... customer calls and emails related to CDM Smith-managed lead service line replacement programs. Your day-to-day duties will...evening hours may be required to attend project public engagement events. This position is envisioned to take 20-30… more