- Elkay (Downers Grove, IL)
- Supervisor, Customer Care **_The Company_** Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a ... driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development… more
- Intuit (San Francisco, CA)
- …**How you will lead ** **Drive Strategic Initiatives** - Own and execute customer service initiatives to address customer needs. Scope, plan, and define the ... **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience. You'll play a key… more
- MAPFRE Insurance (Webster, MA)
- …MAPFRE Insurance is seeking a visionary ** Customer Quality & Voice of the Customer Program Manager** to lead initiatives that elevate our customer ... Customer Quality/ Voice of The Customer ...Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally. This is… more
- Celestica (New York, NY)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... Customer Business Unit Directors, Global Program Managers, and Commercial...major strategic account within Global Accounts + Account and engagement strategies to drive three year growth plans +… more
- Justworks (Tampa, FL)
- …leader, who will think and act both strategically and tactically, to drive the team's engagement at all points of the customer lifecycle. You should be an ... team members. Your Success Profile What You Will Work On + Lead a team of Customer Support Benefits Specialists who assist our customers with inbound support… more
- Kuehne+Nagel (Seatac, WA)
- …pro-active customer communication and problem resolution, and in parallel with engagement of relevant stakeholders, ensure that customer needs are met ... as needed, for up-to-date knowledge. + When assigned to customer implementations, as either support or lead ,...to customer implementations, as either support or lead , bring active involvement and ensure participation by OCC/RCC/OM,… more
- Amazon (Seattle, WA)
- …Enterprise experiences and genAI capabilities into their products and operations. * Lead customer business reviews, providing insights on usage, value ... within existing accounts * Create and maintain best practices for customer onboarding and engagement * Monitor and report on key customer health… more
- JPMorgan Chase (Jersey City, NJ)
- …team, you will lead efforts to enhance the impact of the Customer Success team. You will oversee customer success initiatives, promote customer ... experiences. **Job responsibilities** + Develops and executes a comprehensive customer success strategy through proactive engagement , onboarding, product… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents ... and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Customer Experience Operations Advisor supports the Bank's customer experience efforts by identifying and analyzing sources of feedback from ... or remove those areas. They help to identify processes and areas where the customer experience needs to be improved and support business lines in making changes that… more