- Intuit (Mountain View, CA)
- …to enhance the support experience for millions of users, a critical component of the customer lifecycle and one of the biggest levers in customer retention. ... powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and...Support that aligns with the broader company goals of customer engagement and retention. You will be… more
- ManageCasa Inc. (San Francisco, CA)
- …metrics-driven Customer Success Manager (CSM) to own the entire customer lifecycle from onboarding and adoption to renewals, upsells, and advocacy. ... Customer Success Manager Location: San Francisco...churn, and upsell performance. + Use data to prioritize customer engagement and outreach. 8. Support Coordination… more
- LiveRamp (San Francisco, CA)
- …turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value ... to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed,...with driving efficient and successful implementations, and spans the customer lifecycle , ensuring that the product delivers… more
- NTT DATA North America (Atlanta, GA)
- **Product Manager / Customer Experience Manager ** - Atlanta, GA - 25-05306 **100% Remote** **W2 or C2C** Company Overview: Req ID: 330420 **Job Description:** ... **Product Manager / Customer Experience Manager ** NTT DATA...final release gatekeeper for new functionality (depending on the engagement size, user stories will be delegated to the… more
- The Childrens Place (Secaucus, NJ)
- …sounds like you, we cannot wait to hear from you! We are hiring for a Senior Manager of Customer Journey to lead the optimization of the end-to-end customer ... and opportunities for improvement. Consider the full funnel and lifecycle of a customer to determine the...**Data-Driven Insights:** Utilize tools like Adobe Analytics to track customer behavior, engagement metrics, and conversion funnels.… more
- MSC Industrial Supply Co. (Davidson, NC)
- …of Marketing Cloud.- + Design, build & execute highly complex, cross-channel customer lifecycle strategies ensuring alignment with business goals and KPI ... Davidson, NC (CSC) **BRIEF POSITION SUMMARY:--** The Salesforce Marketing Cloud Senior Customer Relationship Manager is the functional owner of the Salesforce… more
- Intuit (Mountain View, CA)
- **Overview** We are seeking a dynamic and results-driven Product Marketing Manager to join the QuickBooks Customer Success Growth & Retention team. In this role, ... decision-making for optimizing future activities. + Customer Insights: Conduct customer segmentation and lifecycle analysis to develop tailored messaging and… more
- West Pharmaceutical Services (Exton, PA)
- Manager , Customer Success, Contract Manufacturing Requisition ID: 70916 Date: Oct 25, 2025 Location: Exton, Pennsylvania, US Department: Customer Service ... by effectively managing the customers' needs to create a differentiated customer experience. Within this function the individual is responsible for providing… more
- Cancer IQ (Chicago, IL)
- … (CSM) at CancerIQ, you will be responsible for managing and nurturing customer relationships throughout the customer lifecycle . Our customers include ... journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- DocMatter Inc. (San Francisco, CA)
- …with Product, Clinical Engagement , Sales and Medical Affairs teams to ensure customer needs are met and exceeded. + Lifecycle Management: Lead QBRs, ... and executive-level stakeholders. + Strong knowledge of the enterprise SaaS customer lifecycle -including onboarding, adoption, value realization, renewal, and… more