- Honeywell (Houston, TX)
- …and excellence. In this role, you will impact the company by driving customer engagement and loyalty through strategic marketing initiatives. Your contributions ... Collaborate with the Paid Media team to manage media planning and buying for campaigns + Partner with events...and execute customer marketing strategies to drive customer engagement and loyalty + Work with… more
- AltaGas (Springfield, VA)
- …reports to the Manager, Customer Experience and will support the utility's customer experience (CX) strategy by integrating journey mapping, voice of the ... customer (VoC) analytics, and insight generation into a unified view of the customer experience. This role is responsible for capturing and analyzing customer … more
- Madison Gas & Electric (Madison, WI)
- …and delivery. + Encourage innovation in system optimization, automation, and customer experience enhancements. **_Stakeholder Engagement & Communication_** + Act ... **Manager Customer Technology** Location **Madison** Job Category Apply Now...This role ensures alignment of solution delivery with organizational strategy , optimizes team performance, and fosters strong partnerships between… more
- DocMatter Inc. (San Francisco, CA)
- …measurable value creation through onboarding, enablement, strategic alignment, and ongoing engagement strategies. + Upsell & Growth Strategy : Identify expansion ... Success Team you will be responsible for leading account strategy and providing ongoing support to our customers in...Engagement , Sales and Medical Affairs teams to ensure customer needs are met and exceeded. + Lifecycle Management:… more
- PagerDuty (San Francisco, CA)
- … customer advocacy.** **Key Responsibilities:** + Develop and execute the global support strategy aligned with company goals and customer needs. + Lead change ... **As the Senior Director of Support, you will lead and scale our global customer support organization. You'll be responsible for developing the vision, strategy ,… more
- TreeHouse Foods, Inc. (Bentonville, AR)
- …accuracy and demand alignment through regular updates in Blue Yonder and other planning tools; develop and manage customer AOPs with Commercial Finance. + ... world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service. Our strategy is to be the leading… more
- JPMorgan Chase (Jersey City, NJ)
- …customer experiences. **Job responsibilities** + Develops and executes a comprehensive customer success strategy through proactive engagement , onboarding, ... customer retention, research, and expansion + Builds and owns the strategy for key success metrics to track customer health, adoption, retention… more
- Acxiom (Nashville, TN)
- …development and execution + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, ... The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice)...+ Conduct regular business reviews, health checks, and strategic planning sessions to ensure optimal platform utilization + Monitor… more
- TEKsystems (Linthicum Heights, MD)
- …at a time or potentially one or more complex engagements. The Engagement Manager provides ownership of customer expectations, delivery assurance of ... And Loss Analysis,Agile,Agile Software Development Methodology Additional Skills & Qualifications Engagement Managers are Client Focused: We are customer … more
- Merck (North Wales, PA)
- …Collaborate with broader Customer Excellence & Innovation (CEI) teams to execute the customer engagement strategy and customer journey defined by ... role in the US market, driving the best-in-class omnichannel strategy with the ability to fulfill the US Market...teams and other CEI functions. + Spearhead innovation in customer engagement by planning and… more