- Integra LifeSciences (Mansfield, MA)
- …to advance patient outcomes and set new standards of care. The **CAPA Specialist ** is responsible for supporting the site Quality Management System (QMS) Corrective ... teams, procurement, and other functional areas. + Promotes the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke… more
- Amazon (Seattle, WA)
- Description Employer: Amazon Data Services, Inc. Position: HW Commodity Specialist II (multiple positions available) Location: Seattle, WA Multiple Positions ... 1. Create forecasts and sourcing plans in support of customer demand. 2. Work with a range of stakeholders...capture, and follow-up activity coordination. 7. Serve as an escalation point for teams to remediate supplier/material risks. 8.… more
- US Bank (St. Paul, MN)
- …fellow team members and other business lines in order to achieve an escalation response that follows the directives of senior management. Specialists are required to ... call cardmembers and diffuse the highest level of escalation , as well as write letters/emails to customers notifying...the resolution of their complaint. Along with addressing each customer complaint on an individual level, Specialists must be… more
- MongoDB (Palo Alto, CA)
- …executive incidents + Acknowledge and route alerts, escalate per the VIP escalation matrix, and coordinate with NYC/EMEA counterparts + Smart handoffs for non-VIP ... hand off to regional L2/IT support + Remain the escalation point when the issue has executive impact 2....for West Coast-based Board meetings, earnings calls, All Hands, customer keynotes, and other VIP events + Partner with… more
- Wells Fargo (Tempe, AZ)
- …for merchant sales, branch and bank partners in addition to handling customer inquiries and prospects + Assess, profile and analyze merchant's needs, creating ... legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven… more
- Charles River Laboratories (Charleston, SC)
- …experts (SMEs) to address specialized topics as needed. * Function as the primary escalation point for critical issues and customer pain points related to ... role also handles all contract-related duties and acts as the point of escalation for critical issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Manage the full… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …support, resource will provide a central point for identification, troubleshooting and escalation of incidents that arise in all environments. Provide support on ... maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. *… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- Trane Technologies (Manchester, NH)
- …and verify the proper operation of all EMS related functions. * Create customer specific programs and web pages for new system deployments. * Promptly escalate ... customer inquiries and issues that cannot be immediately solved....the use of the maintenance database, issue documentation, issue escalation , issue resolution and site deployments. Personal: Help support… more
- Cardinal Health (Tallahassee, FL)
- …through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to ... support the attainment of the organization's sales objectives. **_Responsibilities_** + customer maintenance and support towards sales quotas + order fulfillment and… more