- Iron Mountain (Phoenix, AZ)
- …required to work 1st, 2nd or 3rd shift. **Responsibilities:** + Is the first escalation point of contact for the Critical Facilities team and our customers. + Acts ... service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Create tickets and assign… more
- Allied Universal (Brooksville, FL)
- …security concerns or safety hazards + Assist hospital staff with de- escalation of situations involving patients; restrain combative individuals as necessary (within ... company and customer guidelines) + Transport patients to the morgue, as...+ Current driver's license if driving a company- or customer -owned vehicle + Licensing requirements are subject to state… more
- Lowe's (Baltimore, MD)
- …to stay informed about updates, concerns, and procedural changes. + Provides SMART customer service at all times through the daily execution of Lowe's customer ... ensure associates have the tools and resources needed to provide exceptional SMART customer service. + Prepares, completes, and maintains all case reports related to… more
- Corewell Health (Grand Rapids, MI)
- …With a direct focus on offering exceptional hospitality, provides dynamic customer service working in a "dual" security services officer/patient services ... and on-demand security services Essential Functions + Performs best in class customer service, while maintain highly visible waiting room coordination to deter… more
- First Horizon Bank (Knoxville, TN)
- …First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. ... The primary duty of this position is to resolve customer issues that are not due to a system...Identify appropriate direction of escalated issues, communicate effectively, maintain Escalation records and insure up to date status. 9.… more
- Lowe's (Everett, WA)
- …meetings to stay informed about updates, concerns, and procedural changes. *Provides SMART customer service at all times through the daily execution of Lowe's ... customer service policies, procedures and programs. *Helps ensure associates...(CCTV, EAS, etc.) *State-issued Security Guard License *First-Aid Certification *De- Escalation /Crisis Intervention Certification Pay Range: $20.50 - $22.15 per… more
- M&T Bank (Bridgeport, CT)
- …Matter Expert **Primary Responsibilities:** + Prepare legally binding documents for customer 's execution for the most complex transactions with greatest risk to ... be able to close on a transaction with a customer . + Work with sales, credit, and customers to...with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports… more
- Amazon (Boston, MA)
- …workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based ... operations teams * Create and maintain quality metrics reports * Handle customer escalations and recommendations * Evaluate and suggest improvements for quality… more
- M&T Bank (Getzville, NY)
- …data required to complete a foreclosure referral and/or quote request. + Manage escalation requests via M&T Bank Systems, emails, and verbal direction. + Conduct ... prior servicer payment histories. + Work closely with other teams within Customer Asset Management (CAM), Collections, Loss Mitigation, SPOC and component servicing… more
- Corewell Health (Grand Rapids, MI)
- …Allegations of Assault, and other particularly sensitive cases. + Acts as an escalation point for intermediate level cases that may need deeper analysis and/or ... and maintains effective working relationships at all levels. Provides exceptional customer service and timely follow through while anticipating customer … more