- Allied Universal (Reston, VA)
- …**healthcare setting** + **Promote Patient Safety with** **consistent patrols, De- escalation Tactics,** **and** **a** **focus on** **compassionate** **care** + ... **Patient** **safety** **screenings** **,** **Provide** **access control** **,** **and** ** customer ** **service** **assistance** + **Complete** **accurate** **after** **-** **action**… more
- Administrative Office of the US Courts (Washington, DC)
- …response. Enforcing and oversee technical and management notification and escalation procedures, maintaining proper communication channels to engage stakeholders, ... Contributing to the enhancement of Security Operations Center efficiency and customer service by refining incident response processes, optimizing workflows, and… more
- Allied Universal (Bradenton, FL)
- …the facility + Support patient safety through rounds, incident response, and de- escalation + Assist clinical teams during emergencies and high-stress situations + ... Provide visitor screening, access control, and customer service assistance + Complete accurate incident documentation +...and reliable in stressful situations + Strong communication and customer service skills + Ability to stand/walk for long… more
- DoorDash (Tempe, AZ)
- …follow-through that our customers expect. You will leverage appropriate tools and escalation channels, and make empowered decisions that lead to a win-win situation ... years relevant experience + Experience handling escalated and complex customer issues using email, phone, or chat + Acts...for one year or one minute + We are customer -obsessed - Our mission is to grow and empower… more
- Ensono (Kings Mountain, NC)
- …reporting security device faults; reporting of security incidents; and the escalation of critical events: activate remote access, independently make security related ... systems + Strong written and oral communications skills; Strong interpersonal and customer relations skills with the ability to effectively interact with peers,… more
- Logan Health (Kalispell, MT)
- …software as needed. Job Specific Duties: + Exhibits high quality customer service skills serving the provider population (physicians, mid-levels, etc.), including ... appropriate communication, consistent follow-through on issues, and timely escalation of issues. + Self-manages and assumes full ownership of all outcomes start to… more
- WellSpan Health (Lancaster, PA)
- …+ Maintains proficiency in Therapeutic Crisis Intervention (TCI) principles of de- escalation . + Assists in the training/orienting of new employees to policies, ... Excellent human relations and oral/written communication skills. + Teaching ability. + Customer service awareness and ability. + Visual and cognitive ability to read… more
- Mayo Clinic (Rochester, MN)
- …to resolve issues, documents resolution, and communicates resolution with customer . Regularly reviews applications and makes modifications and/or updates of ... vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison… more
- Leidos (Meridian, ID)
- …support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include: + Provide ... shifts, including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years of IT ticketing system experience… more
- Charles Schwab (Austin, TX)
- …restore). [we have an offshore team - 7:30 CT to 10am CT | onshore is the next escalation level | On call during off hours and weekends ~ once a month ~ OT eligible] ... tools Kafka, Splunk, Influx, Grafana, etc. Preferred Qualifications: * Strong customer orientation with an affinity to proactively own, communicate, and… more