- Resideo (Doraville, GA)
- …engagements with existing and new customers for our Datacom Team + Act as an escalation point and advocate for critical customer issues, ensuring customer ... The Regional Datacom Specialist (70% Business Development/ 30% Account Management) will be responsible for developing new business, as well as growing and managing… more
- Carlson Waginlit Travel (NY)
- … customer point of contact . May manage first level customer complaints/ escalation (pre-travel or on-trip) . Resolves complex problems/escalations including ... Overview Traveler Experience (TX) is seeking positive, energetic, highly skilled, customer -focused, travel counselors to join our Global Entertainment Client Hub.… more
- State of Minnesota (St. Paul, MN)
- …Title: Enterprise Service Desk Analyst - Night** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 90720 + ... by our customers. The EUS team delivers a seamless and customer -centric experience through professional, expedient, and skillful analysis, diagnosis, and resolution… more
- TD Bank (New York, NY)
- …of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events. **Depth & Scope:** + Highly seasoned ... identify, assess, and escalate issues requiring senior management attention.** ** Customer Accountabilities:** + Works with Compliance partners and other related… more
- TD Bank (Portland, ME)
- …of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.** **The position requires a high level ... **Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).** +… more
- Proven IT (Tinley Park, IL)
- …related to technical troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert ... understanding of the hardware, software and systems that the customer has on site. Responsibilities will range from support,...the Proven IT Tier II Engineers, serving as an escalation point for complex technical issues + Analyzes and… more
- Sysco (Cleveland, OH)
- …Director, Sales Strategy & Operations, Director, Contract Sales and Director, Business Specialist . The Director of Local Sales (DLS) role represents an escalation ... Local Sales Organization with the goal of enhancing the customer experience and achieving the region's financial plan. As...selling culture to maximize sales + Lead and direct Customer Engagement efforts by enabling their team to provide… more
- Anywhere Real Estate (Riverside, CA)
- …workflow based on volume of transactions and serve as the first point of escalation for questions and issues. This position is uniquely poised to not only drive ... This includes: + Manage capacity and workflow of each Specialist . + All aspects of hiring, interviewing and on-boarding....steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective… more
- Sedgwick (Cincinnati, OH)
- …with one call/one person response; and to direct calls to appropriate escalation path as needed. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Acts as primary ... the claims application and servicing processes. + Educates and informs the customer via multiple communication channels about documentation required to process a… more
- Sedgwick (Blue Ash, OH)
- …with one call/one person response; and to direct calls to appropriate escalation path as needed. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Acts as primary ... the claims application and servicing processes. + Educates and informs the customer via multiple communication channels about documentation required to process a… more