- BMO Financial Group (San Jose, CA)
- …within the Commercial Bank across the various geographies to deliver an exceptional customer experience. In addition, the RM will be tasked with leveraging the bank ... significant revenue generation from sales and syndications. + Acts as an escalation point for complex client issues, using strategic problem-solving to resolve… more
- CBRE (Los Angeles, CA)
- …mass spectrometers, Waters QDa mass spectrometers and ACQUITY HPLC/UPLC systems-at customer sites and in-house. **What you'll do** + Perform installation, ... operation, maintenance, and software (MassLynx(R), Empower(R)). + Act as a technical escalation point for critical service issues and provide mentorship to junior… more
- C&S Wholesale Grocers, Inc. (Coppell, TX)
- …supervisor will communicate with other functional areas such as shipping, receiving, safety, customer service, maintenance and routing to ensure we are set up to win ... the day. They are the initial escalation point for operational issues that may arise during...assist in process improvement / obstacle resolution. Maximize the customer experience while controlling costs (provide service that meets/exceeds… more
- Danaher Corporation (Deer Park, IL)
- …which makes everything possible. The Global Product Service Support Engineer (Product Specialist ), Core Histology, is a key individual contributor within the Global ... service teams, and collaborating cross-functionally to ensure product excellence and customer satisfaction. This position reports to the Sr. Manager, Global Support… more
- Dairy Farmers of America (Mechanicsburg, PA)
- …Purpose Provide work direction and supervision to Record Review personnel and QA Specialist employees who verify DFA records are produced and distributed to the ... of the records maintained. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to… more
- Applied Materials (Austin, TX)
- …managerial/other specialist talent. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a ... goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and… more
- Applied Materials (Austin, TX)
- …goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and ... trains customer engineers as necessary to support regional business. Ensures... engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through: Escalates system downs… more
- Bristol Myers Squibb (Tampa, FL)
- …operations and regulatory environment. + Accountable for the delivery of excellent customer experience and monitoring trends and issues that may impact the employee ... plan operations and service support, with process improvement and customer experience focus. + Participates in the design, development,...file, etc. + Acts as point of contact for escalation and resolution of Tier 2 queries, plan interpretation… more
- New York State Civil Service (Albany, NY)
- …12210 Duties Description Under the direction of the Information Technology Specialist 4 (Operations), SG-25, within the Chief Technology Office/Data Center ... Operations, the position will be responsible for providing 24 X7 service to our customer agencies in an IBM mainframe, Unisys A series, Unisys 2200 series, and/or… more
- Access Dubuque (Dubuque, IA)
- …requiring minimal escalation + Respond timely with customized responses to customer inquiries via email, phone, & chat + Coordinate & communicate effective ... Excellent organizational and time management skills + Good communication and customer service skills Primary Contact 104266 Stacy Kammes VP-Human Resources,… more