- Amazon (Seattle, WA)
- … experiences across our website, mobile and living room devices. As Sr. In-App Marketing & Customer Experience ( CX ) Manager , you will be part of Prime ... Marketing team and own the In-App customer experience . You will drive a best-in class CX...in a deadline-driven work environment. Sr. In-App Marketing & CX Manager duties & responsibilities include: -… more
- Cisco (Research Triangle Park, NC)
- …North Carolina** **What You'll Do** **An excellent opportunity is now available to join the Customer Experience ( CX ) Finance organization. The CX Finance ... CX Americas FP&A Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1440756)...degree in Finance, Accounting or Economics.** + **7+ years experience in Finance, FP&A, business partnership.** + **Excellent command… more
- Acuity Brands (Atlanta, GA)
- …and location-aware applications. **Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in ... A bachelor's degree is required. + 8+ years of experience in customer experience , post-shipment...or warranty policy management in a B2B environment. + Experience leveraging CX technologies, AI, automation, and… more
- Capgemini (New York, NY)
- …management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal + Demonstrated successful engagement into ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a..._, which focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- NRG Energy, Inc. (UT)
- …+ A minimum of bachelor's degree; MBA preferred. + Eight or more years of CX -related work experience (eg, customer -facing roles, customer loyalty ... a both strategic and execution-focused leader to join Vivint's Customer Experience team, whose mission is to...with internal and external partners . Assist in reviewing customer data, determining root causes, CX gap… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... across our advertising experience ecosystem. This role will serve as the primary...PVA house ads * Manage responses to VOC Ad CX signals and customer -reported issues, driving continuous… more
- Citigroup (Wilmington, DE)
- …business case justifying the technology investment for enhancements to customer experience . + **Quantifying the impact on CX metrics:** Measure and analyze ... opportunity to play a pivotal role in shaping our customer experience strategy by leveraging data-driven insights....solutions. This role will be key in empowering the CX organization to proactively address customer concerns… more
- Qualtrics (Seattle, WA)
- …+ 5+ years of experience in product marketing, preferably within SaaS, CX , or customer support technologies. + Strong storytelling and messaging skills, with ... globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role**...This Role** AI is massively changing the landscape of Customer Experience , and Qualtrics is evolving to… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst...for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- ServiceNow, Inc. (Vienna, VA)
- …exploring AI's potential impact on the function or industry. + 10+ years of sales experience for customer workflows ( CX ) products the the Federal Government, ... that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the...the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer … more