- PNC (Pittsburgh, PA)
- …successful in this position. **Preferred Skills** Account Management, Competitive Strategies, Customer Experience ( CX ), Negotiation, Operations Management, ... sub segment. Ensures consistency of execution and alignment with customer experience strategy. + Supervises the deployment...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- NTT America, Inc. (Denver, CO)
- …and process flows to deliver the project successfully + Collaborate with project manager to develop project delivery plan, applying knowledge of the requirements and ... past project delivery experience to help identify risks and prioritize tasks +...identify risks and prioritize tasks + Perform analysis of customer business processes and propose end-to-end solutions that that… more
- Point32Health (Canton, MA)
- …. **Job Summary** This role reports to the Vice President, Customer Experience and Digital Innovation. The Director, Digital Product ... cross-functional teams. + Familiarity with tools such as Jira, Figma, Adobe Experience Manager , Google Analytics, and similar platforms. **Working Conditions and… more
- PNC (Washington, DC)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... and leads tellers by example to deliver a unique customer experience aimed at improving customer...transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.… more
- Port Authority of New York and New Jersey (New York, NY)
- …World Trade Center Department is looking for a Special Events Intern to join its Customer Experience team. As a Special Events Intern, you will work closely with ... our Customer Experience unit to assist in planning,...our Customer Experience unit to assist in planning, producing, and managing...+ Provide general administrative support to both Special Events Manager and CX Program Manager … more
- First Horizon Bank (Memphis, TN)
- …wide variety of internal stakeholders including: Marketing, Creative, MarTech, Analytics, CX , Corporate Communications, Public Relations, Customer Care, HR, ... to elevate our social practice across marketing, community management, customer care, client engagement, content, thought leadership, recruiting, lead generation,… more
- Oracle (Columbus, OH)
- …within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance service ... will lead a high-performing product team, collaborating closely with Engineering, User Experience , Sales, Marketing, Services, and Customer Success to deliver… more
- Comcast (Norcross, GA)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Coaching; Customer Service Base ... goals; monitors daily/weekly/monthly progress and reports results to the Customer Technical Support Manager . + Consistent exercise...for how you do your job. + Own the customer experience - think and act in… more
- Comcast (Philadelphia, PA)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Facilitation; Customer Feedback; ... sales strategies through analysis for the Product Sales Support Manager and makes recommendations that will maximize revenue and...for how you do your job. + Own the customer experience - think and act in… more
- Comcast (Mount Laurel, NJ)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Sonus Session Border Controller (SBC); ... of cloud services. Active in 911 Support, onboarding & intake, Customer Escalations, and RCA process administration. Daily activities include monitoring and… more