• Customer Experience Specialist

    The Hartford (Hartford, CT)
    …action plans from agent and customer signals to enhance the customer experience . Collaborate closely with the Director of CX . + Utilize the Voice of ... Experience Partners across the company with the enterprise CX organization, line of business partners, research, and marketing... Customer Feedback, Customer Service). + Experience as a project manager and/or marketing… more
    The Hartford (11/18/25)
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  • Principal, Customer Centric Research

    Tucson Electric Power (Tucson, AZ)
    …teams across the organization to understand current challenges and goals, and align with ( Customer experience ) CX strategy and objectives + Collaborates with ... our business. + Participates in Fortis Customer Experience council, as well as UNS CX ...manager - lending support when needed + Improved Customer Satisfaction metrics, as measured by JD Power This… more
    Tucson Electric Power (12/22/25)
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  • Senior Design Program Manager , Amazon…

    Amazon (Bellevue, WA)
    …goals - Captain team communications and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group of ... share knowledge across an organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the… more
    Amazon (12/03/25)
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  • Senior Business Manager , Effortless…

    Capital One (Wilmington, DE)
    Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... design, implementation, and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system....worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business… more
    Capital One (12/14/25)
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  • Customer Manager

    Dow (Midland, MI)
    At a glance Position: Customer Manager Primary Location:Midland (MI, USA), Michigan, United States of America Additional Locations: United States of America ... located inMidland, MI. Will also consider Virtual office-USA. The customer manager will be responsible to manage...uses to engage with its customers and improve the customer experience . This includes providing answers to… more
    Dow (12/06/25)
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  • Call Center Customer Service Manager

    Mass Markets (Mesilla, NM)
    …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer more
    Mass Markets (10/09/25)
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  • Customer Experience Manager

    PennyMac (Carrollton, TX)
    …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will...technology initiatives + Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score… more
    PennyMac (12/24/25)
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  • Manager , Customer Experience

    Nutanix (Durham, NC)
    …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
    Nutanix (12/05/25)
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  • Customer Experience Senior…

    Kalkomey Enterprises, LLC (Dallas, TX)
    Customer Experience Senior Manager ...across all touchpoints, ensuring a cohesive and positive journey. CX Strategic Vision & AI Roadmap + Develop and ... The Senior Manager , Customer Experience is a hands-on leader responsible for setting the...setting the vision, strategy, and operating rhythm for Kalkomey's Customer Experience organization. This role is ideal… more
    Kalkomey Enterprises, LLC (12/20/25)
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  • Sr Manager Customer

    UGI Corporation (Denver, PA)
    Sr Manager Customer Experience & Meter-to-Cash Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: ... and families in providing best-in-class products and services! Position Summary The Sr. Manager - Customer Experience and Meter-to-Cash (COE) focuses on… more
    UGI Corporation (11/25/25)
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