- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager ...across all touchpoints, ensuring a cohesive and positive journey. CX Strategic Vision & AI Roadmap + Develop and ... The Senior Manager , Customer Experience is a hands-on leader responsible for setting the...setting the vision, strategy, and operating rhythm for Kalkomey's Customer Experience organization. This role is ideal… more
- UGI Corporation (Denver, PA)
- Sr Manager Customer Experience & Meter-to-Cash Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: ... and families in providing best-in-class products and services! Position Summary The Sr. Manager - Customer Experience and Meter-to-Cash (COE) focuses on… more
- Oracle (Pleasanton, CA)
- **Job Description** The Principal / Senior Principal Product Manager for Oracle Fusion CX CPQ will own the product strategy and execution for CPQ, with a ... Subscription Management, Billing, etc.), supporting end-to-end quote-to-cash flows. + Champion customer and seller experience , ensuring features are intuitive,… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …escalation paths, QA frameworks, IVR dialogues, and workload management. + Skilled in customer experience ( CX ) design, journey mapping, and voice-of-donor ... customer -centric mindset with a solid background in customer research and experience design. Oversee the...to resolve," ensuring standard handling and auditability. + Lead CX design initiatives in coordination with MKT: map donor… more
- Amazon (Seattle, WA)
- …for a Senior Manager , Product Management - Tech to lead our Ad Customer Experience (Ad CX ) optimization initiatives and help transform how advertisers ... via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX ...inventing and launching intelligent ad load solutions that balance customer experience with advertiser value. You will… more
- Coinbase (Santa Fe, NM)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... *What You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Intuit (San Diego, CA)
- …our IES organization and championing the role of our CSM's as the quarterback of the customer experience . This is a unique opportunity to lead one of the largest ... from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you...Account Managers. + Drive the next evolution of differentiated experience in partnership with our CX leaders… more
- Amazon (Seattle, WA)
- …businesses and its partners to support regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience , ... Amazon Fresh to name a few. We own the CX and services that power the discovery and selection...Define and improve metrics to gain insight into the customer experience and track progress towards goals.… more
- Rubrik (Palo Alto, CA)
- …to drive customer retention, profitable renewals, sales effectiveness, enhanced customer experience , and overall business impact. The ideal candidate will ... **Program Manager - Renewals & Customer Success**...(KPIs), and success measures that demonstrate the business and customer experience impact of assigned programs. +… more
- Global Industrial (Buford, GA)
- …into a Manager role. Competencies and skills * 3-5 years of experience in CX Operations, Business Analytics, Workforce/QA, or Process Improvement roles. * ... Assistant Manager , CEX Operations Date: Nov 29, 2025 Location:...Cross-Functional Operational Programs * Lead and support execution of CX -wide initiatives (eg, new scorecard rollouts, CSAT improvement projects,… more