- C&S Wholesale Grocers, Inc. (Miami, FL)
- …companies works to help feed local families, neighbors, and communities. As a Sr. Manager , Customer Experience , you will work collaboratively with customers ... remain competitive and financially healthy. The position leads the company's Customer Experience ( CX ) team, implements and maintains best practices, and… more
- Oracle (Pleasanton, CA)
- **Job Description** The Principal / Senior Principal Product Manager for Oracle Fusion CX CPQ will own the product strategy and execution for CPQ, with a ... Subscription Management, Billing, etc.), supporting end-to-end quote-to-cash flows. + Champion customer and seller experience , ensuring features are intuitive,… more
- Amazon (Seattle, WA)
- …for a Senior Manager , Product Management - Tech to lead our Ad Customer Experience (Ad CX ) optimization initiatives and help transform how advertisers ... via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX ...inventing and launching intelligent ad load solutions that balance customer experience with advertiser value. You will… more
- Intuit (San Diego, CA)
- …our IES organization and championing the role of our CSM's as the quarterback of the customer experience . This is a unique opportunity to lead one of the largest ... from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you...Account Managers. + Drive the next evolution of differentiated experience in partnership with our CX leaders… more
- Amazon (Seattle, WA)
- …businesses and its partners to support regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience , ... Amazon Fresh to name a few. We own the CX and services that power the discovery and selection...Define and improve metrics to gain insight into the customer experience and track progress towards goals.… more
- Coinbase (Santa Fe, NM)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... *What You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Lilly (Indianapolis, IN)
- …Customer (VoC) across both product and disease state sites. By bringing to bear customer experience ( CX ) principles (personas, VoC, journey maps, and UX ... to a customer -first attitude, the Group Product Manager will champion a best-in-class unified experience ...customer needs. + Strong understanding of UX principles, CX principles, and standard processes around customer -centric… more
- Omatic (Mount Pleasant, SC)
- …The Customer Success Manager (CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong sense of ... coordinating cross-functionally to ensure swift resolution of any issues. Customer Experience Analysis and Improvement + Regularly... success outcomes. + Other responsibilities as identified by CX leadership. What You Will Bring to Omatic: +… more
- Prose (Brooklyn, NY)
- …engagement. Customer -Centric Innovation: + Lead initiatives to enhance the customer experience with a focus on subscription excellence, membership offerings, ... solutions. Cross-Functional Collaboration: + Partner closely with Technology, Data, Finance, Customer Experience , and Growth teams to ensure alignment and… more
- Global Industrial (Buford, GA)
- …into a Manager role. Competencies and skills * 3-5 years of experience in CX Operations, Business Analytics, Workforce/QA, or Process Improvement roles. * ... Assistant Manager , CEX Operations Date: Nov 29, 2025 Location:...Cross-Functional Operational Programs * Lead and support execution of CX -wide initiatives (eg, new scorecard rollouts, CSAT improvement projects,… more