- Mass Markets (AL)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Mesilla, NM)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- R1 RCM (Salt Lake City, UT)
- …activate whitespace within current customers, and deepen alignment with our commercial and Customer Experience ( CX ) teams. This role is highly strategic ... that support growth across R1's portfolio. You will partner closely with Sales, Customer Experience ( CX ), Commercial Operations, and Product Marketing to… more
- Verint Systems, Inc. (Charleston, WV)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more
- Amazon (New York, NY)
- …advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to ... that balance the needs of advertisers, enhance the shopping experience , and strengthen the marketplace. If you're energized by...that are contextually relevant to the shopper. We make CX /UX improvements so that shoppers can easily perceive why… more
- DoorDash (San Francisco, CA)
- …platform. You'll partner cross-functionally with Engineering, Data Science, Risk Operations, and Customer Experience teams to build and evolve the fraud ... products and verticals. We're looking for a Lead Product Manager to lead strategy and execution in this space....the Director of Trust, Safety & Integrity within the Customer Experience and Fraud organization. You're excited… more
- EMCOR Group (Portland, OR)
- …are accounted for) + QA/QC documents (Create CX document tracking log, print CX documents, provide to QC manager , collect documents at end of job, review ... Summary:** The Project Engineer (PE) performs different functions assigned by the Project Manager or Assistant Project Manager . These tasks may involve tracking… more
- Walmart (Bentonville, AR)
- …and design-thinking exercises with diverse stakeholders + Apply expertise in Customer Experience Design, human-centered design, systems thinking, and service ... **Position Summary ** Senior Manager , Experience Research At Sam's Club,...or related field + AND 8+ years of UX, CX , or Service Design Research experience +… more
- Insight Global (Irving, TX)
- …Analytics) to identify automation opportunities that enhance agent efficiency and customer experience . * Establish and operationalize automation governance, ... the automation value realization model, quantifying operational, financial, and customer experience impact. We are a company...as UiPath, Automation Anywhere, or Microsoft Power Automate. * Experience with Five9 CX , Verint Cloud, Google… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** The Manager of Change and Employee Experience is responsible for supporting change management strategies and designing and implementing ... processes, metrics, and programs that enhance the end-to-end employee experience . The Manager of Change and Experience will assist in the planning,… more