- Insight Global (Bentonville, AR)
- …escalations, and troubleshooting * Eagerness to learn * Background in data * Prior customer service or customer support experience * Ability to manage ... business. We are looking for individuals with 1-3 years of data analytics experience where you feel comfortable in Advanced Excel functions/ formulas and Pivot… more
- Insight Global (Alburtis, PA)
- …IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to ... and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or… more
- Insight Global (Arlington, VA)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 3+ years of prior customer relations and/or vendor management experience in a ... are accessible. - Manage and support creation, maintenance, and delivery of customer /user documentation. - Support the creation, maintenance, and delivery of the… more
- Insight Global (Basking Ridge, NJ)
- Job Description Insight Global is seeking a Data Consultant to join a Customer Experience Design organization to support a new initiative within an ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience as a data consultant, data analyst or… more
- Insight Global (Evansville, IN)
- …ITIL or similar incident response frameworks - BigPanda, ServiceNow, Confluence, JIRA, Graphana, Offramp, Elastic experience - Customer Service experience ... collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements… more
- Insight Global (Arlington, VA)
- …story creation, and stakeholder engagement * Familiarity with ServiceNow, especially the Customer Service Management (CSM) suite * Hands-on experience with ... collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements… more
- Insight Global (Alpharetta, GA)
- …channels - Understands and specifies system requirements by understanding the customer 's needs - identifying and analyzing system problems and understanding industry ... collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements… more
- Lowe's (Mooresville, NC)
- …Sr. Manager of Customer Health in deriving actionable insights from customer data to drive business strategies. The Analyst will be responsible for data ... **Your Impact** The Analyst , Customer Health will play a...data analysis + Experience in retail, consumer insights , or customer behavior analysis + Strong… more
- The Hertz Corporation (Concord, NH)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting...dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.… more
- City National Bank (Los Angeles, CA)
- *CLIENT EXPERIENCE & INSIGHTS ANALYST -...Bachelor's Degree or equivalent * Minimum 4 years of experience in a CX, market/ customer research, or data ... level* WHAT IS THE OPPORTUNITY? The CX & Insights Analyst works with product and business...the client perspective on the bank's product & service experience . Efforts involve: * Gathering intake/requirements from internal stakeholders… more