- Gilead Sciences, Inc. (Foster City, CA)
- …across the healthcare ecosystem. This initiative strengthens our capabilities in Customer Experience , Telehealth, Digital Solutions, and AI Strategy. The ... of coverage, reimbursement, trade operations, pricing, and drug distribution pathways. + ** Customer Experience Acumen:** Familiarity with CX metrics (CES, CSAT,… more
- Palo Alto Networks (Santa Clara, CA)
- …& Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, ... health, drive customer self-service, and improve case deflection rates. + Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice… more
- DuPont (Wilmington, DE)
- …and pursuing product growth opportunities. . Continually monitor and refine Voice of Customer ( VOC ) through the product development cycle. . Create and execute ... to feed the product innovation pipeline. development process. These insights may impact aspects such as product features, user... may impact aspects such as product features, user experience , naming, and packaging in both new and existing… more
- Edwards Lifesciences (Naperville, IL)
- …for Senior Downstream Product Marketing Manager, a strategic marketer with deep experience in cardiovascular technologies and a passion for improving lives through ... and market adoption of Edwards IHFM products. You'll translate clinical insights into compelling marketing strategies, support sales teams with high-impact tools,… more
- Global Industrial (Buford, GA)
- …adherence) and partner with functional leads to address gaps. * Present insights and performance trends to mid- and senior-level stakeholders. 2. Cross-Functional ... BI, or similar tools. * Translate data into actionable insights that drive operational decisions and team coaching. 4.Tools...usage, configurations, and operational processes. 5. Voice of the Customer & Feedback Integration * Partner with QA and… more
- Subaru of America (Camden, NJ)
- …and monitors critical workflows. Additionally, by collecting and reporting on Voice of Customer ( VOC ) insights , informs operational strategies and drives ... to support in-operation telematics training. + Collects and reports on Voice of Customer ( VOC ) feedback to inform operational strategies and improve service… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …+ Strong critical thinking, data-driven decision-making, and ability to translate customer insights into actionable plans. + Excellent communication, ... customer in core team engagements and new product development efforts, including VOC gathering, customer journey mapping, and positioning strategies. + Own… more
- Xylem (Charlotte, NC)
- …market insights to identify trends, opportunities, competitor activity, and customer needs. Identify areas of competitive advantage to grow current and potential ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Manager of the Data… more
- Zions Bancorporation (Salt Lake City, UT)
- …innovation, we have been providing our community, clients and colleagues with the best experience possible for over 150 years. Help us transform our workforce of the ... future, today. We are seeking a **Digital Experience Product Designer** to join Zions Bancorporation. In this...passion for the field of product design, and possess customer empathy with a drive to create outstanding … more
- Walmart (Bentonville, AR)
- …datasets for customers. + You implement multiple business plans by identifying customer and operational needs. + You have experience communicating product ... studies and other examples of utilization and implementation of insights derived from products + Provide VOC ...development, market development, product development, or related area + Experience working for 3rd party data / insights… more