- Coinbase (Boise, ID)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Grundfos (Lenexa, KS)
- …in closing an order or to facilitate and add value to the selling process and customer experience . + Lead Retrieval Tool (LRT) follow-up with OEM partners to ... and potentially upsell when possible. + Use external marketing data ( customer identification tools) like Manufacturers News Database, LinkedIn, news publications… more
- United Airlines (Chicago, IL)
- …able to understand the needs of our customers and how emerging technology can improve customer experience . + Lead a technical team in achieving and ... and maintain the strategic partnership between business needs and technology delivery and lead the team in creating service solutions using the latest as well as… more
- R1 RCM (Austin, TX)
- …+ Drive the development of innovative solutions that enhance customer experience and engagement. + Mentor and lead a high-performing team dedicated ... Can Expect** + Collaborate with cross-functional teams to ensure customer needs are met and exceeded. + Lead...to customer partnership excellence. **Requirements** + Proven experience in a leadership role focused on customer… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …with marketing, IT, product, and supply chain teams to deliver seamless and consistent customer experience . + Develop and lead the future-state roadmap for ... shaping the future of our online sales channel through cross-functional leadership, customer experience optimization, and digital innovation. You will own the… more
- RightDirection Technology Solutions LLC (Linthicum, MD)
- …metrics, measuring results, and integrate new methodologies optimizing customer experience and program performance. Responsibilities include: + Lead the ... are specifically seeking a highly skilled and strategic Design Lead to own and evolve the user experience...engage with stakeholders across organizations in order to build customer understanding, solve challenging problems, and empower teams to… more
- Amazon (Austin, TX)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... escalation paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes * Mentor junior engineers while… more
- Virtua Health (Cherry Hill, NJ)
- …VMG office personnel, Virtua and all external parties to ensure an outstanding customer experience . Consults with Lead Physicians, Director of Practice ... for practice Responsible for oversight of sample logs and recall procedures Customer Experience Reviews Patient Satisfaction results and takes appropriate action… more
- Vistra (Irving, TX)
- …to support various business functions (Pricing, Portfolio Management, Finance, Marketing and Customer Experience channels) + Lead in-depth analysis of ... support the Retail portfolios Critical deep-dive analytical support for optimizing customer lifecycle value Mentor and guide junior analyst/s **Job Description** +… more
- Bombardier (Tucson, AZ)
- …where it will thrive and grow into a great product or customer experience . Your ideas are our fuel. The Lead A&P Technician troubleshoots, repairs, inspects ... and performs maintenance on customer aircraft. Performs and documents all work performed per...a minimum of 8 years of aircraft maintenance work experience or substantiated equivalent experience You typically… more