- AltaGas (Springfield, VA)
- …Position Summary The Manager, Customer Experience (CX) reports to the Director, Customer Experience and will lead the execution of our utility's CX ... journey management, and cross-functional collaboration to address pain points and elevate the customer experience . You will guide the development of tools like … more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more
- Adecco US, Inc. (Kalamazoo, MI)
- … Service **Summary:** As a Customer Success Specialist (CSS), you will assist the Customer Experience Team Lead and Manager with customer inquiries, ... comfortable answering all kind of questions. **Responsibilities:** + Promote an Excellent Customer Experience by establishing a relationship built on trust with… more
- Ralliant (Providence, RI)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst… more
- Amazon (Arlington, VA)
- …this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex ... and Seller experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) is looking for an experienced, talented,… more
- Lucid Software (Raleigh, NC)
- …recommendations at scale + Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... the most efficient ways possible. They strive to continually optimize Lucid's customer experience at scale and engage with customers based on customers' explicit… more
- Stantec (Denver, CO)
- …a stronger, more resilient Stantec every day. Stantec is seeking a dynamic and experienced Customer Experience Manager to lead and elevate our Customer ... degree in Business, Marketing, or related field. Minimum of 10 years of experience in customer experience management, with a proven track record in journey… more
- PennyMac (Phoenix, AZ)
- …will provide oversight and coaching of staff to achieve department goals. The Customer Experience Manager will : + Lead a team of Customer Experience ... of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Manager will supervise and monitor Customer Service activities,… more
- PNC (Atlanta, GA)
- …in marketing, distribution, sales and product to deliver an exceptional customer experience . What you'll do: * Lead New Branch Marketing strategy to build ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Lead within PNC's Marketing organization, you will be based… more
- Cognizant (Charlotte, NC)
- …customer experience , efficiency, and compliance. **What you will do:** ** Lead Customer Experience Transformation:** Partner with stakeholders to ... will bring:** **Consulting & Transformation Experience :** Proven ability to lead business transformation initiatives in customer service or contact center… more