- Palo Alto Networks (New York, NY)
- …goal of the Executive Briefing Program (EBP) is to provide a differentiated customer experience that supports Palo Alto Networks' sales and marketing efforts. ... support for our other NAM locations as needed + Lead specific projects or initiatives that contribute to the...an ability/commitment to learn and apply knowledge to enhance customer experience + Ability to manage multiple… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …of quality-orientated services such as accuracy management, performance metrics, customer experience /satisfaction, healthcare benefits, and SOP execution. Health ... together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one… more
- Staples (Framingham, MA)
- …on future endeavors + Liaison with key leaders to identify ways to enhance customer experience and elevate Staples value proposition within Print and Marketing ... developing best-in-class processes, equipment, capabilities along with store and online experience . We're constantly discovering new ways to reach our goals, expand… more
- Capital One (Richmond, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... collaboration and delivering great experiences for our customers. Developer Experience (DE) is at the heart of our approach....want you if you are:** + Human Centered. You'll lead sourcing and synthesis of customer discovery… more
- Newegg Inc. (Diamond Bar, CA)
- …NPS, CES) to identify recurring issues, process gaps, and opportunities to enhance customer experience . + Design, maintain, and automate dashboards and reports ... Provide data-driven insights and recommendations to improve efficiency, staffing alignment, and customer experience . + Support leadership with ad hoc analyses,… more
- Wayfair (Boston, MA)
- …building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience . This team builds strong relationships with suppliers to ... of your findings will improve the end-to-end supplier and customer experience . What You'll Do: + Leverage...external partners and stakeholders. + Contribute and take the lead on business-critical initiatives and present final findings and… more
- Microsoft Corporation (Phoenix, AZ)
- …hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, ... delivering server and network deployment projects in large-scale + OR equivalent experience . **Other Requirements:** Ability to meet Microsoft, customer and/or… more
- Deloitte (Cincinnati, OH)
- …and the latest marketing technologies with data and analytics tools to personalize the customer experience at every interaction to drive business results. As a ... journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead -to-loyalty orchestration. Join us to drive impactful customer interactions… more
- CARMAX (Richmond, VA)
- …Manager you will disrupt the industry with your relentless pursuit of an exceptional customer experience and strategic use of technology. Your work will put ... too. **What you will do - Essential responsibilities** + Lead a highly motivated team that discovers and develops...continuously improve what we do and ensure a great customer experience **Improve customer … more
- Permobil (Lebanon, TN)
- …complaint owners to ensure timely complaint processing. This position interacts closely with Customer Experience when customer follow-up is required and the ... to meet company goals and/or reporting timelines *Works with Customer Experience to ensure complaint details are...experience in a quality assurance role Previous people leader experience in a supervisor or manager… more