- Pilgrim's (Greeley, CO)
- …evaluate the complaint management process; identify opportunities for optimization and improved customer experience . + Actively participate in design and testing ... **Description** Customer Service Lead Purpose and Scope/General...Other duties as assigned Qualifications: + 2-4 years of customer service experience . + Excellent organizational skills… more
- General Dynamics Information Technology (Arlington, VA)
- …will manage the day-to-day work activities of the team, including timelines, customer experience , and relationship management, and prioritizing and allocating ... IMPACT** Candidates must have at least 10 years of experience in the following: * Managing customer ...issues/requests. Proactively make recommendations for prevention and resolution. * Lead coordination efforts with customer for oversight… more
- TTEC (Portsmouth, VA)
- Your potential has a place here with TTEC's award-winning employment experience . As a ** Lead Customer Service Representative working onsite** , you'll be a ... to the Team Leader . You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about… more
- Palo Alto Networks (Santa Clara, CA)
- …workflows. **Your Experience ** + 5-8 years of project management experience , preferably within a professional services, customer success, or technical ... into executable project plans with clear scope, milestones, and dependencies. + ** Lead with Curiosity:** Proactively identify weak explanations or process gaps. You… more
- Intuit (San Diego, CA)
- …removing friction and delivering stellar human customer experiences. + **Premium Experience Delivery** - experienced delivery leader for high value, complex ... lead a team responsible for delivering world class customer experiences through our partner network. You will be...operations and teams. The ideal candidate is a: + ** Customer Experience Advocate** : 7+ years of… more
- Intuit (San Diego, CA)
- …and championing the role of our CSM's as the quarterback of the customer experience . This is a unique opportunity to lead one of the largest CSM ... customer success transformation (segmentation, performance management, enablement). + Data-driven leader with experience managing retention, customer … more
- Qualtrics (Provo, UT)
- …mature our industry-leading platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and results to key ... solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team...Platform and other products and drive improvements to product quality/ customer experience . **What We're Looking For on… more
- Brink's (Coppell, TX)
- …execute customer experience strategies aligned with enterprise goals. + Customer Journey Ownership: Lead the design and optimization of end-to-end ... institutions. This role is a key influencer in shaping customer experience strategy, driving alignment of service...Customer Care teams supporting large financial institutions. + Lead program and account management for Brink's largest and… more
- Amazon (San Francisco, CA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience ...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- Cisco (San Jose, CA)
- …Align with Sales, Product Management, Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market initiatives and field ... for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization...our post-sales organization across the US and Canada. This leader will lead a team of cloud… more