- Wolters Kluwer (Indianapolis, IN)
- … platforms, and collaborating cross-functionally with internal teams to ensure a seamless customer experience . The associate acts as a key escalation point for ... Wolters Kluwer is a global leader in professional information services that combines deep...customer cases and integration (Workflow Access) challenges. + Lead and support customer -facing integration projects, ensuring… more
- Wolters Kluwer (Tampa, FL)
- …the development and implementation of scalable customer success processes for enhanced customer experience that lead to customer product adoption, ... partnerships with Sales, Product, Marketing, and Support to ensure a seamless customer experience . + Lead , mentor, and grow employee capabilities for a… more
- Newtown Savings Bank (Newtown, CT)
- …technology platforms, ensuring they are optimized for performance, scalability, and customer experience . Identify and implement efficiency opportunities through ... Newtown, CT Newtown Savings Bank is seeking a high-energy leader for the role of Customer Service...to proactively drive innovation and continuous improvement across the Customer Service Center. Customer Experience … more
- J&J Family of Companies (Santa Clara, CA)
- …Success, Polyphonic will lead the global, end-to-end post-implementation customer experience for Polyphonic-owning adoption, value realization, renewals, and ... delivers measurable outcomes for clinicians, operators, and patients. The leader is both strategic and hands-on-sets direction, develops talent,...degree. + 10+ years relevant experience across Customer Success / Customer Experience … more
- JPMorgan Chase (Wilmington, DE)
- …Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization + Lead partnerships with Customer Experience Groups to advise on ... Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You'll have the opportunity to collaborate across… more
- Evolv Technology (Waltham, MA)
- …content, strengthen your writing skills, and contribute meaningfully to our brand and customer experience . By the end of the internship, you'll have ... The Elevator Pitch Are you curious about what drives customer loyalty and engagement? Do you enjoy blending creativity with data to deliver measurable results? Evolv… more
- Commander, Navy Installations (Millington, TN)
- …desk data analysis, enhancements to software and hardware solutions to enhance customer experience . Coordinates the administration of user accounts, network ... TN. The incumbent is responsible for evaluating, planning, and delivering customer support services through the NAF enterprise service desk, including configuration,… more
- DoorDash (New York, NY)
- …We're excited about you because You are someone who is passionate about the customer experience , is metrics-driven, and will help reinforce our customer ... the Role SevenRooms is hiring for an Associate Manager, Customer Success to lead our team of...culture. You have: + Prior experience in Customer Success, Account Management, or related customer -facing… more
- Amazon (Austin, TX)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... escalation paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes * Mentor junior engineers while… more
- Logan A/C & Heat Services (Dayton, OH)
- … Service team + Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided + Coach, motivate and counsel CSR's on ... and best practices to improve efficiency and a positive customer experience by staying abreast on ...People First - We believe every person matters. We lead with respect, compassion, and care- for our team,… more