- PulteGroup (Medina, OH)
- … Care is responsible for the operation and results of the customer experience within the division. Administers quality control/process improvement programs ... defects. + Creates and implements quality control programs. + Lead and develop initiatives to retain and develop talent....division; responsible for ensuring other departments are providing the customer experience expected. + Coach and develop… more
- Liberty Utilities (Joplin, MO)
- …and emerging AI-powered platforms. Managing projects that drive measurable improvements in customer experience and adoption such as seamless customer ... designing experiences that are easy to use, available in real-time, and responsive to customer needs. This leader will coordinate efforts across teams to help… more
- Akina Pharmacy (Sterling, VA)
- …are handled promptly, professionally, and with empathy, always striving to enhance the customer experience . This role involves managing a high volume of inbound ... a member of this team, you will have a leader who: + Gives clear directions and expectations +...more, if needed + Rewards and recognizes your performance Experience and Qualifications + Customer Service … more
- WestRock Company (Chandler, AZ)
- …skills to complete a task or achieve a common goal and ensure a great customer experience . * Demonstrates an interest, willingness, and drive to learn new ... * High School diploma or GED (Preferred Associate/bachelor\u2019s degree) * Customer service or related work experience in manufacturing environment… more
- The Hertz Corporation (Phoenix, AZ)
- …detail - Goes the extra mile + A minimum of one year of sales or customer experience in a high volume or service-oriented environment + Proven strong sales and ... service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the... of working well within a team. + 100% customer focus, with proven experience within a… more
- Mastercard (Harrison, NY)
- …and customer satisfaction. * Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable ... just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud...recommendations. All About You: * Proven experience in issuer card operations, customer relationship… more
- Nordstrom (Seattle, WA)
- …technical direction + Domain knowledge in retail, e-commerce, or customer experience applications spanning identity resolution, progressive profiling, ... customer data and inferred characteristics. A day in the life of + Lead enterprise-wide customer identity strategy and roadmap, creating a unified approach to… more
- Goodwill Industries of Southern New Jersey and Phi (Willingboro, NJ)
- …also works as a member of the store sales team to lead a positive customer and brand experience , and promote sales. The Senior Customer Service Associate ... Senior Customer Service Associate is responsible for positively impacting the customer experience by effectively training and mentoring other Customer … more
- Cornerstone onDemand (Charlotte, NC)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager, you will lead ...role aligned experience required. + 6+ years experience in customer support/operations roles, with at… more
- Dow (Midland, MI)
- …the methods a company uses to engage with its customers and improve the customer experience . This includes providing answers to short-term roadblocks as well as ... at "expert" level. Utilizes CRM to document account plans, customer contacts, reports of call, lead &...A minimum of a bachelor's degree or relevant military experience at or above a US E5 ranking or… more