- Cornerstone onDemand (Charlotte, NC)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager, you will lead ...role aligned experience required. + 6+ years experience in customer support/operations roles, with at… more
- Dow (Midland, MI)
- …the methods a company uses to engage with its customers and improve the customer experience . This includes providing answers to short-term roadblocks as well as ... at "expert" level. Utilizes CRM to document account plans, customer contacts, reports of call, lead &...A minimum of a bachelor's degree or relevant military experience at or above a US E5 ranking or… more
- Liberty Utilities (Fall River, MA)
- …+ Leads or contributes to cross company initiatives to advance offerings for enhanced customer experience . + Leads the overall go to market strategy for program ... Manager, Energy Efficiency and Customer Programs LU Service Corp. Fall River, MA,...facilitate the overall success of the department strategy. + Lead representation of the company in stakeholder engagement negotiations.… more
- Global Industrial (Milwaukee, WI)
- …agencies and consumers across North America. Key Responsibilities This position supports the customer experience . Our ACE strategy places the customer at ... over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment...* Works in a team environment to support the customer experience . Competencies and skills * 4+… more
- Kohl's (Brooklyn, NY)
- …associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service + Meet or ... will be the expert in point of sale and customer services, providing direction and working alongside associates to...workload demands when assigned by a store executive as leader on duty + Use key performance indicators (KPIs)… more
- XL Specialized Trailers (Manchester, IA)
- …strong communication, organization, and problem-solving skills to ensure a seamless customer experience from quote to after-sale support. Key Responsibilities: ... design and production teams to confirm feasibility, costs, and lead times. + Enter trailer and service orders into...a related technical field (required). + 3+ years of experience in a customer -facing engineering, field service,… more
- Graphic Packaging International, LLC (Atlanta, GA)
- …+ Collaborate cross-functionally with Sales, Supply Chain, and Operations to enhance customer experience . + Develop and implement policies, procedures, and ... aligned with the company's strategic goals. **Key Responsibilities:** + Lead , coach, and develop a high-performing customer ...or related field (Master's preferred). + 5+ years of experience in customer service, with at least… more
- Unilever (Carson, CA)
- …actively contributing ideas and suggestions to improve processes and enhance the customer experience . + Provide light administrative support, including filing, ... your career with a globally recognized brand? Dermalogica, a leader in the beauty industry, is seeking motivated individuals...school diploma **required** + **At least** one year of customer service experience (preferably in the beauty… more
- The Toro Company (Bloomington, MN)
- …marketing initiatives, drive profitable growth in the business and deliver best-in-class post-sale customer experience . As an RLC Marketing Manager II, you'll ... profitable growth in the business while deliver best in class post-sale customer experience . Your Opportunity: The position of RLC Marketing Manager II provides… more
- American Airlines (Orlando, FL)
- …+ This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to ... through quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with airport… more