- JPMorgan Chase (Heathrow, FL)
- …service excellence will promote success and career growth. You will deliver exceptional customer service, drive key customer experience metrics, meet and/or ... transportation, travel dates, accommodations, costs, and benefits. + Drive customer experience metrics (NPS/OSAT, booking conversion, service quality)… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …+ Collaborate with customers and internal teams to improve the overall customer experience with iA's products through knowledge sharing and development ... The Role: The Manager, Technical Support is a key leader in the Customer Operations organization, supporting...to inform product improvements based on support data and customer feedback. + Lead post-implementation reviews and… more
- Huntington Ingalls Industries (Augusta, GA)
- …providers. + Collaborate with internal marketing and engineering departments. + Own the customer experience success from start to finish. Work closely with ... Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software… more
- Huntington Ingalls Industries (Hanover, MD)
- …for understanding our technology / capabilities and championing accordingly. + Own the customer experience success from start to finish. Work closely with ... as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with...be required in this position as directed by the customer . + Experience with Software Engineering, Cloud… more
- Microsoft Corporation (Redmond, WA)
- …response model. * Contribute to Post-Incident Reviews (PIRs) by documenting impact, customer experience themes, and communication effectiveness. * Work with ... strategy and tailor messaging to affected audiences. * Participate in the on-call rotation as a Customer Communications Lead , contributing to a 24/7… more
- Tractor Supply Company (Brentwood, TN)
- …Co. - Life Out Here Strategy, produce incremental sales, profit, and an optimized customer experience . This role is accountable for delivering expected return on ... product investments. **Essential Duties and Responsibilities (Min 5%)** + Lead the end-to-end vision and roadmap for onsite Search...and customer feedback to identify business and customer experience opportunities that will position TSC… more
- Prysmian (Highland Heights, KY)
- …standards and customer specifications, delivering reliable products and improving customer experience by reducing product failure return rates. + Create ... _Prysmian is the world leader in the energy and telecom cable systems...Customer Interaction and Technical Support:** + Conduct and lead meetings with customers to review technical data and… more
- Proofpoint (Austin, TX)
- …with little direction, and above all, a passion for ensuring a top-quality customer experience . **Your day-to-day** + Independently provide ongoing and proactive ... About Us: We are the leader in human-centric cybersecurity. Half a million customers,...prioritize short term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer… more
- Panera, Flynn Group (Clarion, PA)
- …others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience . + Our managers must maintain high standards ... that each geographic area is led by a Market Leader . Reporting to the ML are Area Directors, who...leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with… more
- Comcast (Dallas, TX)
- …Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience . Maintains and builds customer relationship to drive ... best entertainment and online experiences. As a Fortune 50 leader , we set the pace in a variety of...guidelines for how you do your job. Own the customer experience - think and act in… more
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