- Amazon (Seattle, WA)
- …delivery, and user validation and measurement - Experience in external enterprise customer -facing role as a technical lead , with strong oral and written ... Amazon Kinesis to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience . With this technology, we are transforming an… more
- Capgemini (San Francisco, CA)
- …contact/service center expertise, or similar to help a brand reach and deliver their customer experience in the right channel, at the right time, and with ... operating model strategy:** Experience creating and/or leading pillars of Customer Experience / Marketing transformation strategy, defining digital or… more
- M&T Bank (Ellicott City, MD)
- …in support of the Bank's guidelines for delivering and coaching exceptional customer experience including proactively greeting customers, smiling, using their ... Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in lieu of a degree a… more
- Intuit (Brooklyn, NY)
- …through complex situations, to inspiring your staff to deliver a best-in-class customer experience , you'll create an environment where every interaction delights ... where employees feel valued, supported, and inspired to deliver their best work. ** Customer Experience & Advocacy:** + Ensure exceptional customer service… more
- Wayfair (Boston, MA)
- …building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience . This team builds strong relationships with suppliers to ... of your findings will improve the end-to-end supplier and customer experience . What You'll Do: + Analyze...develop business cases for strategic initiatives + Take the lead on business-critical initiatives and present final findings and… more
- Sprinklr (TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... to realize value out of Sprinklr. **Your Responsibilities** + Lead Sprinklr training projects from start to finish -...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- Microsoft Corporation (Reston, VA)
- …connected experience that fosters satisfaction, loyalty, and long-term value.Drive Customer Success: Lead architectural design, engaging with business and ... experience through efficient delivery and ensuring a seamless and connected customer experience . Defines customer /partner conditions of success by… more
- Pet Food Express (Concord, CA)
- …teams, you'll ensure every digital and loyalty efforts deliver a seamless, rewarding customer experience that reflects Pet Food Express' mission and brand ... and hands-on Marketing Manager - Loyalty and Digital to lead the execution of our digital marketing and loyalty...customer engagement strategy. Qualifications: + 4-6 years of experience in digital marketing, CRM, or loyalty management, ideally… more
- World Wide Technology (Dallas, TX)
- …Enterprise IT (storage, compute, network, virtualization, and multi-cloud), Contact Center, Customer Experience /Employee Experience (CX/EX), and Retail ... Service Provider Sales?** As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global...making within: + **Enterprise Architecture** + **Contact Center** + ** Customer Experience /Employee Experience (CX/EX)** +… more
- JPMorgan Chase (Wilmington, DE)
- …to shape the future of small business rewards cards. Make a direct impact on customer experience and business growth. **Job Summary:** As a Small Business Card ... portfolio metrics, optimize product features, and influence decisions that enhance customer engagement and business performance. This role offers the chance to… more