- Newegg Inc. (Diamond Bar, CA)
- …related field (formal degree preferred but not required). + Minimum 5 years of experience in customer service operations , contact center analytics, or ... NPS, CES) to identify recurring issues, process gaps, and opportunities to enhance customer experience . + Design, maintain, and automate dashboards and reports… more
- Fifth Third Bank, NA (Columbus, OH)
- …consisting of nine or more regions. Consistent execution will be driven in sales, customer experience and branch operations . Attracts, develops and retains ... customers and colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's risk appetite, achieves… more
- Robert Half Office Team (Philadelphia, PA)
- …and involves providing exceptional administrative and client support to ensure seamless operations . The ideal Customer Experience Specialist candidate ... Description We are looking for a dedicated Customer Experience Specialist to join a leading financial services organization on a contract basis. This Customer… more
- Amazon (Sunnyvale, CA)
- …goals - Experience working across functional teams and senior stakeholders - Experience in customer success operations or large-scale CRM/BI integrations ... with leaders in engineering, business intelligence, data science, and operations to translate customer needs into technical...smooth adoption. We're looking for people that have: - Experience building 0 to 1 products - Experience… more
- Capital One (Chicago, IL)
- …analysis, merchant segmentation data and regional/MCC market dynamics + Collaborate with Sales, Customer Experience , Operations and Analytics teams to ensure ... partner engagements **Basic Qualifications** + Bachelor's Degree or Military Experience + At least 10 years of professional ...Experience + At least 10 years of professional experience at a media or advertising agency, research firm,… more
- ADP (Maitland, FL)
- …include: + At least 3-5 years of business operations , customer operations , sales operations experience or systems integration environment. + Prior ... experience in customer success/ customer onboarding operations are a plus. **Preferred Qualifications:** Preference will be given to candidates who have… more
- Brink's (Coppell, TX)
- …management. Preferred: + Master's degree. + 7+ years in armored logistics. + Experience managing multi-tiered customer care operations in financial, banking, ... Excellence provides enterprise-level strategic leadership and operational oversight for Brink's Customer Operations , guiding multiple Directors, Managers, and … more
- Innovation Associates, Inc. (Binghamton, NY)
- …you will lead and collaborate with customer facing teams at iA ( Customer Operations , Customer Experience , Software Implementation, and Program ... progress and adjusts development efforts as needed + Works closely with Customer Operations , Customer Experience , Software Implementation, and Program… more
- GE Appliances, a Haier company (Louisville, KY)
- …to drive root-cause resolution of systemic issues impacting customer experience . **Operational Excellence (10%)** + Standardize service operations including ... unify Quality, Service, Support, Training, Warranty, and Parts into one seamless customer experience , ensuring our residential, light commercial and commercial… more
- Monro Muffler/Brake (Fairport, NY)
- …+ Key solution areas include (not limited to): + CRM Systems + Customer Experience & Digital Channels + Store Operations Applications and Point of Sale (POS) ... the technology strategy for front-office applications that enable the customer experience + Partner with (Sales &...experience + Partner with (Sales & Marketing, Merchandizing, Customer Service and Store Operations , etc.) leaders… more