- Oriental Bank (San Juan, PR)
- …Improvement) plays a key role in assessing processes conducted under the Customer Intelligence & Operations structure and driving continuous improvement across ... opportunities, and profits to meet banks goals with efficient operations while meeting customer expectations. + Other...Finance, or related field required. + 1+ years of experience in process improvement, re-engineering efforts or related work… more
- GE Appliances, a Haier company (Louisville, KY)
- …ensuring programs meet definedobjectivesfor timing, cost, quality, and customer experience . + Partner with Engineering, Operations , and Sourcing to advance ... Management and Sales directly, with dotted-line leadership of Marketing, Engineering, Operations , Customer Success, and Transformation (PMO), ensuring all teams… more
- Aspen Dental (Springfield, IL)
- …Operations , ora relatedfield; equivalent experience considered. + 5+ years of experience in customer service or operations , preferably in healthcare, ... our doctors, offices, and field leaders. This role ensures customer inquiries, escalations, and issues are handled promptly, root...lead a Team in a Remote Work environment + Experience in a Help Desk or Ticket Management System… more
- Paper Source (New York, NY)
- …all processes. * Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations , including asset protection ... responsibilities to supervise and lead the store team and operations , ensuring smooth day-to-day routines & procedures. Hold the... in a retail environment. Expected Behaviors * Prioritize customer experience above all else. * Commit… more
- JPMorgan Chase (Newark, DE)
- …to our high service standards for productivity, quality, and customer experience . + Interface with other operations departments to research and resolve ... to be at the forefront of digital payments? Join our Foreign Exchange Operations team specializing in payments validation & quality control to make a meaningful… more
- Wolters Kluwer (Clayton, MO)
- As a Customer Service Operations Associate, you'll engage in a range of operational and administrative tasks to enhance our customer service processes. ... your foundational knowledge, you will help improve our processes and ensure customer satisfaction. Responsibilities: * Oversee basic workflow tasks. * Create and… more
- American Airlines (Fort Worth, TX)
- …** + Strong presentation skills and Project management skills + Aviation Customer Experience **Skills, Licenses & Certifications** + Knowledge of Microsoft ... the System Customer Service Manager (SCSM) team in the Integrated Operations Center (IOC). + You'll lead a high-impact team dedicated to delivering exceptional… more
- C&W Services (Chicago, IL)
- **Job Title** Customer Success Operations & Insights Lead **Job Description Summary** The Customer Success Operations & Insights Lead owns Gainsight ... of executive-level client summary narratives. This role enables proactive customer health management, streamlined workflows, and board-ready insights that drive… more
- Patterson Companies, Inc. (St. Paul, MN)
- …launches and strategic pricing initiatives (including PriceOne AI rollout). + Work with Customer Experience , Digital, and Operations teams to ensure seamless ... and own the annual marketing plan for the appropriate customer segment, including growth targets, program calendar, and performance... customer journeys and consistent brand experience . + Comply with Company and department policies and… more
- Gilead Sciences, Inc. (Foster City, CA)
- …day and improving the lives of patients for generations to come. The Manager, Customer Engagement Operations will primarily focus on Ad Boards & Consulting ... + 4+ Years with MS/MA **Preferred Qualifications:** + 6+ years of experience in pharmaceuticals, healthcare, consulting, operations , project management, or a… more