- Baylor Scott & White Health (Dallas, TX)
- **Description - External** The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience ... Collaborate with SVPs and executive leadership to develop and execute the Customer Experience Office vision, roadmap, and OKRs + Support strategic projects (eg… more
- Amazon (Evergreen Park, IL)
- …Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by...and communicate barriers and trends that contribute to the customer and associate experience and… more
- Fannie Mae (Washington, DC)
- …reducing costs, reducing risk, or improving the customer experience *The Operations - Operations Management - Associate role* *Salary Range: 67,000 - ... on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness,...risks. *THE IMPACT YOU WILL MAKE* The Investor Reporting Associate role will offer you the flexibility to make… more
- Amazon (Santa Clara, CA)
- …optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI About the ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- Amazon (Carmel, IN)
- …Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by...and communicate barriers and trends that contribute to the customer and associate experience and… more
- BD (Becton, Dickinson and Company) (Stuart, FL)
- …to drive awareness, engagement, conversion, and retention of our customers. The Associate Director, Customer Operations (Purewick) is responsible for ... supporting direct to consumer operations ensuring quality service and care to our customers...and opportunities to reduce costs, improve efficiency and enhance customer experience **EDUCATION** + Bachelor's degree required… more
- Wolters Kluwer (White Plains, NY)
- The ** Customer Service Operations Associate (CSOA) - Filing Manager** is a key member of the Account Services Department within CT Corporation's Business ... 50-100 filings per week, depending on complexity. + Collaborate closely with Customer Success Associate -Account Managers (CSA) to ensure timely fulfillment of… more
- M&T Bank (Millsboro, DE)
- …skills Demonstrated problem-solving skills **Education and Experience Preferred:** Associate 's Degree M&T Bank Customer Servicing experience ... required to explain resolution to their correspondence. Provides support for customer requests. **Primary Responsibilities:** + Research and respond to customer… more
- Capital One (Plano, TX)
- …the right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Living Requirements** **:** + Candidates must live ... Senior Associate , Tax Credit Operations (New Market...or equivalent certification + At least 3 years of experience in banking operations **Preferred Qualifications:** +… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the ... this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director. ASSIGNMENT...ensure all can provide quality and accurate support and customer service on all things related to procurement, solicitations,… more