- JPMorgan Chase (Nashville, TN)
- …initiatives, collaborating with product, engineering, sales, and support teams to optimize the customer experience . + Champion the voice of the customer , ... identify and address risks, challenges, and opportunities within client accounts. + Analyze customer feedback and market trends to inform strategy and drive… more
- ServiceNow, Inc. (Addison, TX)
- …they can leverage the ServiceNow platform to transform their current processes + Lead customer design workshops focused on ServiceNow Platform and Customer ... team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the… more
- Univision Communications, Inc (Miami, FL)
- …loyalty and satisfaction. KEY RESPONSIBILITIES:* Lead the end-to-end CRM and customer engagement strategy for ViX, driving retention, win-back, and loyalty ... best-in-class talent. We are seeking a VP, Marketing - Customer Lifecycle, to lead our customer...quality and leveraging insights from support interactions to improve customer experience .* Develop and execute CRM programs… more
- Amazon (Austin, TX)
- …- Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing, analyzing and ... Description At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The… more
- Steampunk (Atlanta, GA)
- **Overview** The ** Customer Relationship Executive (CRE)** at **Steampunk** is responsible for identifying, cultivating, and advancing customer relationships ... will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities… more
- DocMatter Inc. (San Francisco, CA)
- …retention and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships ... in the world. As a senior member of our Customer Success Team you will be responsible for leading...Success Team you will be responsible for leading account strategy and providing ongoing support to our customers in… more
- Comcast (Philadelphia, PA)
- …rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and ... our vision to revolutionize industries and our goal to lead the future in media and technology, we want...over the phone and written means to maximize the customer experience , with demonstrated ability to articulate… more
- NTT America, Inc. (Richmond, VA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... success and business growth. . Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development… more
- Insight Global (O'Fallon, MO)
- …Implement scalable processes and tools to support rapid expansion. - Own the customer experience across all channels (phone, email, chat, self-service). - ... Job Description Insight Global is seeking a Director of Customer Success that will lead and elevate...Strategy - Set the vision and roadmap for Customer Success aligned with the organization's growth goals. -… more
- Caterpillar, Inc. (East Peoria, IL)
- …Do:** + Help define the CIAM product vision, roadmap, and KPIs, balancing customer experience , regulatory compliance, and security. + Translate business and ... are seeking a technically proficient and customer -focused Customer IAM (CIAM) Product Owner to lead ...capabilities. This role is a unique blend of product strategy , agile delivery, technical design, and operational excellence. As… more