- Google (Los Angeles, CA)
- …+ Bachelor's degree or equivalent practical experience . + 10 years of experience with cloud native architecture in a customer -facing or support role. + ... networking, routing, virtual private networks, load balancers and firewalls. + Experience in prospecting, building and maintaining customer relationships from… more
- West Pharmaceutical Services (Exton, PA)
- …by effectively managing the customer 's needs to truly create a differentiated customer experience . As the trusted advisor and advocate for our customers, the ... owning our customers journey + Aligning with Global counterparts to create one global customer experience + Serving as SPOC for all customer relationship… more
- Rubrik (Palo Alto, CA)
- …to drive customer retention, profitable renewals, sales effectiveness, enhanced customer experience , and overall business impact. The ideal candidate will ... performance indicators (KPIs), and success measures that demonstrate the business and customer experience impact of assigned programs. + Continuously identify… more
- Mass Markets (Killeen, TX)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- onsemi (San Jose, CA)
- …the key customer interface to manage customers' quality requirements and develop customer relationships. Lead customer quality improvement programs for ... ( customer KPIs, customer quality card, Customer scorecards via QBRs) Lead cross-functional problem-solving...Issues & hot items & setting up a clear strategy to improve them towards customer satisfaction… more
- Dynatrace (Detroit, MI)
- …in Business, Operations, Analytics, or a related field. + 6+ years of experience in customer success operations, business operations, or a related discipline ... at Dynatrace** **Position Overview** We are seeking an Operations Lead to lead the development and execution...and execution of Consumption and Risk Management processes for Customer Success Managers (CSMs) and Customer Success… more
- Access Dubuque (Dubuque, IA)
- …goals and outcomes with our platforms and products. The ideal candidate has Customer Success team experience within the Institutional EdTech or Enterprise space ... year. **How You'll Make an Impact** As an Enterprise Customer Success Representative, you will: + Lead ...or educational technology preferred. + 3+ years of professional experience in customer success, sales, or account… more
- Prose (Brooklyn, NY)
- … Customer -Centric Innovation: + Lead initiatives to enhance the customer experience with a focus on subscription excellence, membership offerings, upsell ... solutions. Cross-Functional Collaboration: + Partner closely with Technology, Data, Finance, Customer Experience , and Growth teams to ensure alignment and… more
- NRG Energy, Inc. (Lehi, UT)
- …Facebook, Instagram, LinkedIn and X. We're looking for a strategic and hands-on Customer Care Recruiting Manager to lead and optimize high-volume recruiting ... efforts for our national Customer Care organizations. In this role, you'll manage a...creating an inclusive, performance-driven team culture. **Key Responsibilities:** + Lead a team of high-volume recruiters focused on filling… more
- Mass Markets (Las Cruces, NM)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
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