- Palo Alto Networks (Santa Clara, CA)
- …metrics and KPIs to guide decision-making. Leverage analytics, market trends, and customer feedback to continuously improve product offerings and maximize ... & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success** . In this high-impact leadership role, you… more
- Intuit (Atlanta, GA)
- …execution and meet critical outcomes. + Leverage Analytics and Insights: Analyze customer feedback and data to continuously refine strategies, prioritize ... Service Strategy Leader to play a pivotal role in Customer Success for Intuit Enterprise Suite. You will be...IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring a seamless… more
- Amazon (Bellevue, WA)
- …and Product Quality at Amazon Resale might start by reviewing the latest customer feedback and quality metrics, identifying pain points and opportunities for ... most preferred destination for quality used items, offering unparalleled selection, value, and customer experience. As we scale to meet growing demand in this space,… more
- Apex Health Solutions (Houston, TX)
- …customer concerns promptly and courteously. Meets commitments and deadlines. Solicits customer feedback to improve service delivery. Dependability: Commits to ... Position Summary : This position is r esponsible for addressing customer inquiries, resolving issues, and providing excellent customer service to our health plan… more
- Saint-Gobain (Orange, CT)
- …+ Identify opportunities to streamline and automate service processes.- + Lead customer feedback analysis and apply insights to improve products and ... for a candidate for the newly created position of Customer Service Manager, reporting to the Plant Manager and...Global Capture Support Team. This role will lead the Customer Service function within a manufacturing environment, ensuring the… more
- PagerDuty (San Francisco, CA)
- …+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- Vontier (Elkridge, MD)
- …and RMA handling. + Create and update order documentation in Salesforce, logging customer feedback and resolutions. + Provide order support across departments, ... _**This position's schedule is Monday-Friday 8:30am-5pm EST_ **JOB PURPOSE:** The Customer Account Specialist is responsible for receiving and maintaining merchant… more
- Robert Half Finance & Accounting (West Chester, PA)
- …and ability to interpret customer data . Proficiency with CRM systems, customer feedback platforms, and customer analytics tools For more information ... Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer...of Customer Experience with proven expertise in customer experience, customer service, customer … more
- CVS Health (Boston, MA)
- …tools may include customer surveys, session replay tools, direct customer feedback , market research, call shadowing, competitive benchmarking, and other ... Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our Digital product team along with monitoring key operational… more
- Markem-Imaje (Keene, NH)
- …provide accurate, prompt, professional service, and follow-up. + Decisively resolve routine customer concerns. + Leverage customer feedback to drive ... Customer Service Representative I - Temporary Location: Keene,...better product recalls and improved manufacturing processes. The Role: Customer Service Representative will serve as the primary interface… more