- CVS Health (Woonsocket, RI)
- …day-to-day management of strategic customer portfolio, analyze and respond to customer feedback , ensuring outcomes and results * Build and maintain strong ... and leverage account intelligence trends to drive best practices throughout the customer lifecycle * Develop deep understanding of the healthcare landscape and… more
- Kelly Services (Woburn, MA)
- …in plant health care and develop appropriate product solutions + Translate customer feedback into actionable product enhancements or new product opportunities ... that promote tree and plant vitality, improve sustainability, and meet customer needs across diverse markets including arboriculture, horticulture, landscape, and… more
- HUB International (San Francisco, CA)
- …Desire to learn and grow within the insurance industry. + Ability to respond to customer needs, solicit customer feedback to improve service, and handle ... difficult or emotional customer situations promptly and accurately. + Confidence and demeanor to effectively interact with all levels within the organization. +… more
- Mayo Clinic (Rochester, MN)
- …other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.). Leverages market and customer feedback and data to inform and guide future ... technology - and ultimately creating a best in class user/ customer experience, while on time and within budget. Accountable...in order to prevent and/or mitigate risks to the customer and business. Ability to establish deep partnerships with… more
- Amazon (Minneapolis, MN)
- …workshops, samples, and blog posts. You will contribute back to Amazon by collecting customer feedback , mentoring other SAs, and helping scale the business. This ... cloud architecture - Knowledge of AWS services, market segments, customer base and industry verticals - Experience in a...stakeholders or clients - Experience migrating or transforming legacy customer solutions to the cloud Amazon is an equal… more
- Ford Motor Company (Dearborn, MI)
- …diagnoses, participate in customer call back to ensure proper understanding of customer feedback , review returned parts for root cause analyses and develop ... do + Review incoming warranty claims data on a daily basis, review customer and dealership comments, bin claims into proper binning categories, contact dealership… more
- Comcast (Trevose, PA)
- …of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and ... departmental programs, policies, and procedures. + Investigates and manages customer escalations with professionalism and accuracy. + Demonstrates regular,...for how you do your job. + Own the customer experience - think and act in ways that… more
- The City of Houston (Houston, TX)
- …INFOR system. + Immediately responds and corrects reported maintenance request from customer feedback devices, tenants, and the communications centers. + Assists ... None PREFERENCES Preference will be given to applicants with customer service experience. Prior experience managing a diverse workforce....+ No experience 07 Please describe your definition of customer service ("see resume" is not acceptable if no… more
- The Hartford (Hartford, CT)
- …Cross Business Initiatives. Responsibilities + Interpret and analyze both internal and external customer feedback or needs to build a business case, contribute ... for 1-2 agile teams, represents the voice of the customer , and links execution to the business vision. The...and their business value + Leverage data, Voice of Customer and Voice of Business to manage and prioritize… more
- Comcast (Philadelphia, PA)
- …of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and ... nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology...for how you do your job. + Own the customer experience - think and act in ways that… more