- Ledbury, Inc (Richmond, VA)
- …Operating Processes as necessary to streamline operations + Report on sales data, customer feedback , and UX issues to inform marketing initiatives + Assist ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring an… more
- Sinch (Chicago, IL)
- …knowledge they need to roll out and optimize solutions. + Leverage data and customer feedback to continuously refine and improve solutions, ensuring we remain at ... Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer ...Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether… more
- SHI (Austin, TX)
- … Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback + Interpret and analyze detailed consumption reports and provide ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth...of SHI Microsoft business within a given region. The Customer Success Manager will work closely with SHI sellers… more
- Kuehne+Nagel (Seatac, WA)
- …pro-active customer communication, and effectively handle and respond to customer feedback , complaints and escalations, and ensure swift corrective actions. ... counts in more ways than we imagine. **** The Customer Care Specialist is responsible for the daily execution...for the daily execution and delivery of an exceptional customer experience, leading to consistent customer excellence… more
- Transdev (El Monte, CA)
- …on complaints that maintain scores of 95% + Review and research client and customer feedback + Assure quality of operations, including leading CSR staff, ... Customer Service Manager Transdev in Los Angeles, CA, is hiring a Customer Service Manager. This position oversees the day-to-day operations of the Customer … more
- Screencastify (Chicago, IL)
- …empathy, turning at-risk customers into success stories. + Collect and synthesize customer feedback to influence product development and strategy. Experiment and ... a dominant presence in K-12, we're seeking a Strategic Customer Success Manager who thrives on solving tough problems,...on solving tough problems, driving results, and putting the customer first. Why this role matters + You will… more
- TruGreen (Grand Prairie, TX)
- …concerns and escalates to management as needed. + Reviews and responds to customer feedback collected through external sources. Compiles statistical data (eg, ... to work!" **Position Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates and resolves … more
- Realtor (Austin, TX)
- …a team of product managers, drive cross-functional collaboration, seek and incorporate direct customer feedback , and execute a high-impact roadmap that helps our ... looking for a Director of Product to lead the Customer Experience products, which are used by our core...across leads, branding, and listings. As Director of Product, Customer Experience, you'll be responsible for shaping the vision… more
- Amazon (Seattle, WA)
- …define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. * ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business...with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:… more
- L2 Aviation (Erlanger, KY)
- …revenue targets and expand market presence. Act as a key conduit of customer feedback , recommending best practices to enhance company offerings, identifying ... service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and customer -centric outlook. What we do is so much more in the aviation… more