- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …and the quality of answers provided to requests. Key Responsabilities Include: ** Customer Complaints and Feedback Management** Their primary responsibility is to ... (PS) and plays a key role in managing the customer experience. Acting as the primary point of contact...us. **About the role:** This role is critical to customer satisfaction, ensuring timely, appropriate, and effective responses, while… more
- Entrust (Shakopee, MN)
- …Maintain a bi-weekly forecasted pipeline of clients and strategize to expand the customer base. + Utilize feedback from sales interactions and client engagements ... by promoting and implementing Entrust's proprietary analytics solutions, transforming customer operations through data-driven analysis. The manager will engage… more
- HCA Healthcare (Kansas City, MO)
- …with confidence and patience. 3. Follows up, post issue resolution, to complete customer service cycle. 4. Seeks feedback though customer interaction ... electronic health record (EHR). Using a balanced combination of advanced customer service, project management, sales, leadership, training, and technology skills,… more
- Humanetics (Huron, OH)
- …product portfolio from both a commercial and technical standpoint. + Gives feedback on customer needs, product gaps, competition, and commercial positioning. ... to and maintains contact with assigned accounts. + Gives feedback on items that can enhance business, customer... feedback on items that can enhance business, customer satisfaction, and company success. + Responds to inquiries… more
- Canon USA & Affiliates (Upper Darby, PA)
- …and issue, working within available means to resolve and/or escalate issues and provide feedback to the customer when issues are resolved + Escalates call in ... **Overview** Service Desk operations managing customer calls and emails. Resolves and / or...business needs + Responsible for the effective management of customer calls and emails to include recording the call… more
- Canon Business Process Services (Upper Darby, PA)
- …and issue, working within available means to resolve and/or escalate issues and provide feedback to the customer when issues are resolved + Escalates call in ... Overview Service Desk operations managing customer calls and emails. Resolves and / or...business needs + Responsible for the effective management of customer calls and emails to include recording the call… more
- ABM Industries (Chicago, IL)
- … interactions. + Participate in regular audits of calls and provide constructive feedback . ** Customer Satisfaction:** + Monitor customer satisfaction metrics ... and experienced Call Center Operator to join our dynamic customer service team. As a Call Center Operator, you...overseeing day-to-day operations, be part of a team of customer service representatives, and ensure the delivery of exceptional… more
- Walmart (Bentonville, AR)
- …applying predetermined store design guidelines, partnering with key stakeholders, incorporating customer needs and feedback , and utilizing past design experience ... more than ever, we must innovate to meet our customer 's desire to shop our products whenever, wherever, and...and layout of our stores to create an optimal customer and associate experience. You'll aid in creating store… more
- SHI (Concord, NH)
- …and timely. + Collaborate with internal departments to meet or exceed customer expectations, using feedback to enhance servicedelivery processes. + Ensure ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of... service delivery and ensuring a high level of customer satisfaction. They will provide the team with the… more
- US Tech Solutions (Atlanta, GA)
- …Ads (including alpha and beta product features) to test functionality, provide structured feedback , and answer stakeholder or customer questions. + Partner with ... enablement experience. + Proven ability to analyze campaign data, customer cases, and product feedback to drive...analyze campaign data, customer cases, and product feedback to drive insights. + Experience working with alpha/beta… more