- Wolters Kluwer (White Plains, NY)
- …schedules, targets, and budgets are met. + Collaborate with internal teams on customer feedback to improve products/services. + Document detailed customer ... in CRM. + Identify potential areas for service/product improvement based on customer feedback . + Maintain and enhance strong client relationships. **Skills:**… more
- SpaceX (Bastrop, TX)
- …voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. ... Supervisor, Starlink Customer Support - Weekend Nights Bastrop, TX Apply...accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success. + Lead… more
- Amazon (Seattle, WA)
- …objectives. This involves defining the scope, objectives, and metrics for measuring customer feedback and satisfaction. - Program Design: Design and implement ... Data Collection and Analysis: Oversee the collection, consolidation, and analysis of customer feedback data from multiple sources. Develop and implement… more
- SpaceX (Redmond, WA)
- …voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. ... Supervisor, Starlink Customer Support Redmond, WA Apply SpaceX was founded...accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success. + Lead… more
- US Foods (Perth Amboy, NJ)
- …customers to purchase products, troubleshoot customer disputes and engage in customer feedback + Advanced computer skills including Microsoft Word, Outlook, ... **People Leadership - 30%** + Recruit and develop new customer contact representatives + Provide regular feedback ...new customer contact representatives + Provide regular feedback to associates develop top talent while embracing our… more
- Patterson Companies, Inc. (St. Paul, MN)
- …drive sustainable growth, and reinforce the company's brand promise. By analyzing customer feedback , market research, and internal metrics, this role translates ... needs and pain points through data analysis, market research, and direct feedback ; use data insights to drive customer -centric initiatives + Champion product… more
- Amazon (Seattle, WA)
- …define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. * ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the...policies should be applied equally. 4 | Fueled by feedback . We aim for SAS to be the preferred… more
- Southern Company (Ball Ground, GA)
- …+ Onboard new customers into company's systems and processes. + Establish frequent customer feedback process and organize feedback to communicate to ... customer regularly to discuss upcoming services and schedules. + Obtain feedback from customer on quality of service performed and work with delivery teams to… more
- MTA (New York, NY)
- …you will monitor intake queues, review, and ensure the correct categorization of customer feedback , share feedback with appropriate internal teams as ... and use database tools to develop sophisticated reports and dashboards on customer feedback to identify trends, detect problems, check on SLAs and KPIs, monitor… more
- Intuit (San Diego, CA)
- … Champion** : Establish a systematic process for gathering and analyzing customer feedback specifically from Lighthouse participants. Proactively share insights ... **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our… more
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