- Amazon (Seattle, WA)
- …Voice of Customer (VoC) products, which are critical for analyzing customer feedback , identifying trends, and driving proactive solutions across Amazon. Our ... be responsible for designing next-generation experiences that transform vast amounts of customer feedback (including customer service contacts) into… more
- Kohler Co. (Kohler, WI)
- …quality leadership to identify product improvement opportunities and share voice of customer feedback . * Communicate product updates with Technical Service ... ** Customer Service Team Leader, Technical Support** _Work Mode:...customer interactions for each associate and provide constructive feedback and coaching to ensure they meet the requirements… more
- Intuit (San Diego, CA)
- … Champion** : Establish a systematic process for gathering and analyzing customer feedback specifically from Lighthouse participants. Proactively share insights ... **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our… more
- NTT DATA North America (Atlanta, GA)
- …and existing customers, clearly showcasing the platform's functionality and benefits. Gather customer feedback during and after demos, ensuring key insights are ... Work closely with Product Managers and Product Owners to ensure customer feedback is incorporated into ongoing product development. Collaborate with Operations,… more
- Amazon (Santa Clara, CA)
- …barriers to adoption. Conduct customer briefing and use the customer feedback to continually improve the product direction, identifying/confirming market ... automate inventory management, reduce stockouts, and resolve demand-supply mismatches. Translate customer feedback into product priorities, ensuring our agents… more
- Amazon (Austin, TX)
- … success initiatives. Product feedback loop: Collect and communicate customer feedback , insights, and requirements directly to AWS Go-To-Market and ... scale needed to build innovative solutions for their most complex challenges. As Customer Success Specialist Amazon Connect within the AWS Customer Success… more
- Zoom (Concord, NH)
- …conversations with C-level decision makers. + Analyzing program performance and customer feedback to continuously improve and demonstrate business impact. ... for the Customer Advisory Board meetings. + Capturing and synthesizing Customer Advisory Board feedback into clear, actionable insights, and ensure… more
- Staples (Maitland, FL)
- …selling activities for the Account Manager . Account manager feedback Internal Customer and External Customer Feedback . Implement or facilitate ... **Staples is business to business.** You're what binds us together. The Customer Success Consultant provides program support to Staples Advantage customers, ensuring… more
- Google (Seattle, WA)
- …fair, transparent, and industry-aware experience. By leveraging data, AI, and direct customer feedback , you will contribute to strategic initiatives to optimize ... + Experience working in a Trust & Safety, anti-abuse, risk management, or customer experience analytics role. + Experience with data visualization tools to build… more
- Robert Half Office Team (Honolulu, HI)
- …and policies to provide customers with the most accurate and helpful information. + Feedback Collection: Gather customer feedback and suggestions and report ... organization in the heart of Honolulu is seeking a dedicated and personable Customer Service Representative (CSR) to join its team and provide outstanding service to… more