- Oriental Bank (San Juan, PR)
- …opportunities for improving customer experience and service delivery. + Analyze customer feedback and experience metrics (Net Promoter Score, Customer ... hybrid based in San Juan, PR. MAJOR DUTIES & RESPONSIBILITIES: + Lead customer -centric initiatives, feedback loops, and advocacy programs. + Monitor performance… more
- Sysco (Atlanta, GA)
- …best. + Familiarity with general finance concepts is required. + Respond promptly to customer needs. Solicit customer feedback to improve service. + Identify ... Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. + Utilize consultative selling… more
- Microsoft Corporation (New York, NY)
- …assigned accounts. Prioritizes appropriately for multiple assigned accounts. Proactively seeks customer feedback and insights on business priorities and ... during difficult objections and discussions. **Relationship Management** + Proactively seeks customer feedback and insights on business priorities and/or… more
- Comcast (Tuscaloosa, AL)
- …of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and ... in order to provide (or remove) services to the customer . Completes all customer interactions as required....troubleshooting of new products, tools and services to provide feedback and guidance on creation of processes and methods… more
- Stryker (St. Louis, MO)
- …relationships with both sales representatives and key account contacts and stakeholders; obtain customer feedback to both maintain and improve upon delivering an ... Manager on Stryker Communication's Field Operations team you will develop and manage customer new build or renovation projects from the planning and budgeting phase… more
- NRG Energy, Inc. (UT)
- …practices to keep work on track. **ROOT CAUSE ANALYSIS** : Dive deep into customer feedback and escalations data to identify defects and root cause the ... . Build strong relationships across the business, foster knowledge sharing and feedback , and establish good working relationships with customer -facing teams .… more
- BioLife Plasma Services (Chicago, IL)
- …satisfaction (CSAT), efficiency, and overall service quality. + Gather, analyze, and act on customer feedback to enhance the customer journey. + Establish ... Expertise** + Exceptional customer service skills, experience in handling customer complaints, and ability to implement feedback mechanisms. + Excellent… more
- United Airlines (Chicago, IL)
- …on important customer experience decisions while also providing critical customer feedback from our past interactions. The organization's senior leadership ... principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with... advocacy and company improvement by developing a strong feedback loop of the insights received into Baggage Support… more
- Amrize (Chicago, IL)
- …feedback . + Customer Insights & Advocacy: Collect, analyze, and communicate customer feedback and product usage data to inform product roadmap and ... construction materials industry. This role focuses on bridging product development and customer success to ensure users gain maximum value from our digital… more
- Adecco US, Inc. (Arlington, TX)
- …- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds ... by; handling order releases and deliveries, generating quotes, submitting orders, obtaining feedback and serving as the main point of contact regarding open orders.… more