- Amazon (Arlington, VA)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback , market insights, and internal data to contribute to the ... strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you...investigate both positive and negative feedback trends. Establish improvement plans… more
- Plastic Express (Baytown, TX)
- …the department + Develops and implements methods to record, assess, and analyze customer feedback + Develops and implements training and quality assurance ... nationwide. Our goal has always been to exceed our customer 's expectations, and our can do-attitude is what differentiates...Success Manager will work closely with and provide prompt feedback to the Executive Steering Group, Sales and Marketing,… more
- Intuit (Mountain View, CA)
- … journeys for events, structuring sessions towards thought-leadership and gathering actionable customer feedback . + Develop and execute comprehensive customer ... will be responsible for leading the strategy, planning, and execution of high-impact customer events to ensure seamless customer engagements. This role requires… more
- The Cigna Group (Bloomfield, CT)
- … Mechanisms: Establish and maintain effective channels for collecting and responding to customer feedback . + Personalized Service: Ensure that customer ... **Job Description Summary:** The Managing Director of the Customer Service Operations will be responsible for leading and overseeing the customer service… more
- Robert Half Office Team (San Jose, CA)
- …Contribute to continuous improvement efforts by suggesting process optimizations based on customer feedback and operational insights. * Coordinate schedules for ... Description We are looking for a dedicated Customer Experience Specialist to join our team in...of operations. * Maintain and update detailed records of customer interactions, onboarding statuses, and feedback within… more
- Ralliant (Elizabethtown, NC)
- … communication throughout the customer experience journey. This role leads the Customer Service team, captures customer feedback (VOC), and drives ... Service team; assist in performance reviews and ongoing feedback . + Manage quoting, order entry, and customer... feedback . + Manage quoting, order entry, and customer communications to ensure accuracy and responsiveness. + Partner… more
- Intuit (Mountain View, CA)
- …holistic service experience solutions that result in trajectory changing business growth. + Customer Feedback and Insights: Utilize customer feedback , ... you will collaborate with cross-functional teams to design and optimize the customer journey and end-to-end experience with QuickBooks Live service offerings. You… more
- Altium Packaging (Sparta, TN)
- …product and its processing Order entry & maintenance Shipping verification Pricing verification Input customer feedback into the Quality Database & Customer ... Shift: 8hr-1st Shift 8a-4:30p Sparta (United States of America) Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution.… more
- Proofpoint (Philadelphia, PA)
- …that support onboarding, adoption and renewal journeys + Gather insights from customer feedback , usage data and interviews to inform marketing strategies, ... core values: Bold in how we dream and innovate, Responsive to feedback , challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary… more
- Robert Half Office Team (Poway, CA)
- …accurate records of customer interactions and resolutions using CRM systems. + Feedback Collection: Capture customer feedback and identify trends to help ... Description Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you...and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual… more