- Marriott (Bethesda, MD)
- …experience design strategies utilizing quantitative and qualitative methodologies considering customer feedback , maps, personas, user research, technical ... organization. The Senior Director will collaborate across disciplines to deliver outstanding customer experiences and will drive a culture of innovation and … more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …to clients, partners, and external collaborators, reinforcing market leadership. + Leverage customer feedback (VOC, NPS, field insights) to guide strategic ... BD Pharmaceutical Systems, this role holds a strategic position in managing the customer experience for a portfolio of high-stakes or strategic clients. Acting as a… more
- Cengage Group (Hartford, CT)
- …and delivery processes to validate product opportunities and iterate based on customer feedback and data. Implement scalable processes to continuously improve ... will have a key role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for leading a team of product… more
- Rehrig Pacific Company (Buckeye, AZ)
- …Work with equipment vendors for troubleshooting and part replacement. + Capture customer feedback to recommend software feature improvements to increase ... Equipment, and DSD Material Handling Solutions. The role is primarily customer -facing, with additional collaboration across internal teams such as Quality,… more
- Vestis Services (Las Vegas, NV)
- …+ Understands services, policies, and pricing methods and clearly explains the same to the customer . + Monitors customer feedback and handles customer ... on new business to business account development and provide world class customer service while replenishing our customers first aid requirements. SSRs build solid,… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …trends and competitive dynamics. Incorporates rapid validation and iteration based on customer and business feedback to continuously improve platform features. ... deep knowledge of consulting and client-facing enterprise processes. + Ensures that customer data and feedback translate into product/service definitions and… more
- Astellas Pharma (Northbrook, IL)
- …of both standardized and ad-hoc reports, dashboards and targeting tools, based on customer and stakeholder feedback . + Sales Force Optimization: Key metrics ... strategy by developing and implementing long-term planning processes, targeting tools and customer insights, sales impact KPIs and metrics to optimize sales force… more
- Fairview Health Services (Woodbury, MN)
- …the education of physicians, nurses, and other health care providers. + Seeks customer feedback and analyzes the work to identify opportunities for improvement. ... performance management, scheduling, etc.), application of technology, resource utilization, customer service, and patient medication safety. **Responsibilities** + Management… more
- Comcast (Irvine, CA)
- …of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and ... progress to key stakeholders, including senior leadership, and solicit feedback to continually improve our products + Regular, consistent...for how you do your job. + Own the customer experience - think and act in ways that… more
- US Foods (Fairburn, GA)
- …+ Assist in category growth by acquiring and providing marketing intelligence and customer feedback on product offerings, pricing, trends and innovations in the ... categories (including sales case growth, category penetration, EB penetration, and TM feedback ) and competitive market pricing; work with TMs to refine product… more