- Robert Half Finance & Accounting (West Chester, PA)
- …Strong analytical skills and ability to interpret customer data . Proficiency with CRM systems, customer feedback platforms, and customer analytics ... service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records , and assist other departments as needed for … more
- Amazon (Tempe, AZ)
- …to shape the future of the Time-Bound Account Management (TBAM) program. The Customer Success Manager drives business growth for some of the most influential ... your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships...and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps… more
- Realtor (Austin, TX)
- …a team of product managers, drive cross-functional collaboration, seek and incorporate direct customer feedback , and execute a high-impact roadmap that helps our ... systems to scale execution and elevate product quality across lead management , listings, insights, and engagement tools. ** Customer Experience Ownership:**… more
- Keurig Dr Pepper (Frisco, TX)
- …as a liaison between the call center and internal departments to ensure customer feedback is effectively integrated into operational processes and product ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...practices and escalation handling for both direct and broader customer support teams. **Knowledge Management & Training**… more
- allego (Waltham, MA)
- …and manage resolution of client issues and problems. + Identify trends and gather customer feedback about product functionality and share with the Product ... Customer Support team for diagnosis and resolution of customer requests + Oversee the management and...non-technical audiences. Other requirements include: + Salesforce.com or other CRM / support ticketing system experience + 5+ years… more
- Amazon (New York, NY)
- …Use these metrics to guide your work and uncover hidden areas of opportunity. Customer Relationship Management * Build effective working relationships with ... roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for...enhancements and new products to improve product based on customer feedback , data analysis, and feature gaps… more
- EAB (Washington, DC)
- …of higher education institutions; acquire partners successfully for EAB's new Navigate Advancement Customer Relationship Management ( CRM ) product + Build ... 4-8+ years of relevant full-time professional experience + Knowledge of donor management or fundraising optimization solutions, CRM platforms, and/or other… more
- Texas A&M University System (College Station, TX)
- Job Title CRM Manager , Data Analytics, CRM & Communications (DACC) Agency Texas A&M University Department Office Of Admissions Proposed Minimum Salary ... direction of the Associate Director of Data Analytics and CRM , the CRM Manager plays...technical expert for the Graduate and Professional School Slate CRM System Configuration, ensuring quality management while… more
- Robert Half Finance & Accounting (Ballston Spa, NY)
- …agreements and ensuring all required documentation is completed promptly. * Gather customer feedback through surveys and interactions, sharing insights with ... as a critical link between customers and internal departments, ensuring smooth order management and exceptional customer service. The ideal candidate will have a… more
- Robert Half Office Team (Oceanside, CA)
- …in CRM and ERP systems + Assist with product returns, replacements, and customer feedback + Collaborate with sales and technical support teams to resolve ... in Oceanside, CA is seeking a proactive and detail-oriented Customer Service Associate to support their client relations and...Service Associate to support their client relations and order management team. This is a great opportunity to join… more
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