- Fortive Corporation (Pittsburgh, PA)
- **POSITION OVERVIEW** The Customer Success Manager (CSM) Regional plays a key role in ensuring long-term customer satisfaction and retention. This position ... work with sales teams to drive growth. + Advocate for customer needs by providing feedback to improve product offerings and service delivery. + Monitor account… more
- NexTec Group (IL)
- …a remote role. Candidates must be located within the US or Canada. Mission: As a Customer Success Manager , your primary mission will be to ensure every client is ... decisions. Customer Satisfaction & Retention + Monitor customer health scores, usage metrics, and feedback ...Monitor customer health scores, usage metrics, and feedback to proactively address issues. + Conduct monthly business… more
- Panasonic North America (Newark, NJ)
- …join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and enhancing ... peoples' lives and making the world a better place-one customer , one business, one innovative leap at a time....is accurate and easy to understand + Utilize VOC feedback across multiple sources to continuously optimize support content,… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact… more
- RTX Corporation (North Berwick, ME)
- …partner in the aviation and defense industry. We are seeking a **Senior Manager , Customer Account Management (M4)** to lead critical processes within NBRO's ... customer satisfaction scores through improvements in team interactions with customer + Supporting Market Feedback Analysis (MFA) activities for assigned… more
- Intuit (Atlanta, GA)
- …- Atlanta, based preferred **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team at the forefront of our ... in **elevating our supportability strategy** , **enhancing the end-to-end customer experience** , and **enabling operational excellence** across a distributed… more
- Persado (New York, NY)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through adoption of ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the...+ Strong emphasis on career development and mobility, continuous feedback loops and performance management. + Flexible time off… more
- Amazon (New York, NY)
- …preferences and motivations, and present customer insights * Experience with customer feedback and research tools including Qualtrics survey platforms * ... Description Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role… more
- Sinch (Chicago, IL)
- …knowledge they need to roll out and optimize solutions. + Leverage data and customer feedback to continuously refine and improve solutions, ensuring we remain at ... about creating connections that matter, and we are looking for a Senior Manager , Customer Solutions & Integrations to help us achieve that vision. In this… more
- Confluent (St. Paul, MN)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... this team. Those who ask hard questions, give honest feedback , and show up for each other. No egos,...customer success, retention, and subscription expansion within our Public… more