- GE Vernova (MN)
- …that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a critical role ... and Product teams to prevent recurrence and enhance the customer experience. + **Internal Collaboration & Feedback Loop** + Act as the internal voice of the… more
- DoorDash (Philadelphia, PA)
- …Teams. Work closely with teams like Customer Success and Product to share customer feedback and improve the overall customer experience. + Analyze ... here to ensure they succeed. Shifts: Full-Time About the Role The Associate Manager , Customer Support leads our North America-based support team, ensuring… more
- The Childrens Place (Secaucus, NJ)
- …sounds like you, we cannot wait to hear from you! We are hiring for a Senior Manager of Customer Journey to lead the optimization of the end-to-end customer ... and drive conversions. In this role, you will take ownership of customer journey mapping, feedback collection, and cross-functional collaboration with teams… more
- The Millennium Group (Tinton Falls, NJ)
- … customer experience strategy aligned with overall business objectives. + Analyze customer feedback , behavior, and data to identify pain points and ... industry. Position Summary: We are seeking a strategic and customer -focused Customer Experience Manager to...on customer insights. + Design and manage customer feedback mechanisms, including surveys, interviews, and… more
- Microsoft Corporation (Redmond, WA)
- …through the entire lifecycle from scenario discovery to build and implementation. + Feedback and Improvement: Gather customer feedback and work closely ... We are seeking a dynamic and experienced **Senior Customer Experience Program Manager ** to join the Copilot Agents+Platform Ecosystem (CAPE) team in the Redmond,… more
- Microsoft Corporation (Redmond, WA)
- …through the entire lifecycle from scenario discovery to build and implementation. + Feedback and Improvement: Gather customer feedback and work closely ... We are seeking a dynamic and experienced ** Customer Experience Program Manager II** (CPMII) to join the Copilot Agents+Platform Ecosystem (CAPE) team in the… more
- Validity (Boston, MA)
- …ensure customer success, escalate issues when needed, and ensure that customer feedback informs product development. + Documentation & Knowledge Sharing: ... About the Role We're looking for a Customer Success Manager who is passionate...product usage, identify opportunities for deeper adoption, and provide feedback to internal teams on product and service improvements.… more
- Amazon (Seattle, WA)
- … satisfaction and retention * Collaborate with Product Management to provide voice of customer feedback and help shape the roadmap for AI-powered features and ... driving adoption of enterprise software? We're seeking a Senior Customer Success Manager to partner with our...opportunities. You'll work closely with product teams to provide voice-of- customer feedback and with solutions architects to… more
- RaySecur (Atlanta, GA)
- …understanding to better support clients. + Feedback & Insights : Collect customer feedback and share insights with internal teams to improve the product ... individual to join our Customer Success team as a Customer Success Manager (CSM). If you possess strong communication skills, technical aptitude, and a… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will… more
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