- Bristol Myers Squibb (Princeton, NJ)
- …. **Summary:** The Executive Director , Customer Experience will lead a team focused on evolving patient and care partner customer experience, ... + Build the customer experience roadmap to go-to-market in new indications ** Team Leadership:** + Build a high-performance team and culture + Support the… more
- EMS LINQ (Austin, TX)
- …drive innovation, and propel our company forward as a cohesive force. **About The Team :** LINQ's Customer Experience department is the heart and soul of our ... their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play...team and help shape the future of our customer support organization. **What** **You'll** **Be Doing:** **Strategic Leadership:**… more
- J&J Family of Companies (Titusville, NJ)
- …for an Associate Director , Contract Strategy & Analytics within its Strategic Customer Group (SCG) on the Strategic Contracting team . Johnson & Johnson ... Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing… more
- Genentech (South San Francisco, CA)
- …Campus + Relocation Assistance is not available **Job Summary** The ** Director , Healthcare Professional (HCP) Customer Relationship Management (CRM)** will ... want you on this journey. Let's redefine what's possible together! This combined team , in collaboration with key partners, builds solutions to serve Marketing, … more
- Wolters Kluwer (Tampa, FL)
- …open to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership...mentor, and grow employee capabilities for a high performing Customer Success team with clear and actionable… more
- Insight Global (O'Fallon, MO)
- …with the organization's growth goals. - Lead, coach, and develop a high-performing team focused on inbound support and outbound service coordination. - Foster ... Job Description Insight Global is seeking a Director of Customer Success that will...customer service operations. This role will oversee a team of 40 employees based in O Fallon, MO… more
- Genentech (South San Francisco, CA)
- **The Position** **Who We Are:** The Digital Experience team at Genentech is focused on shaping the future of patient and customer connections through ... life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** +...product value delivery. People + Lead and inspire the Customer CRM Product team , fostering a high-performance… more
- Intuit (San Diego, CA)
- **Overview** As Director of the Assisted Services Growth team , you will be responsible for building and leading the customer experience practice to drive ... + Establish business goals to deliver our vision through customer and expert measures focused on growth,...trends This position will report into the Assisted Services team within Consumer Ecosystem Customer Success and… more
- Merck (Rahway, NJ)
- **Job Description** Join our Animal Health team as the Associate Director , Customer Support for US Pet Technology. We're looking for an experienced ... and prioritize the needs of pet owners. The Associate Director will own the vendor relationship for our contact...messaging across phone, chat and email. + Data-driven, operationally focused , and committed to improving customer experience… more
- ALBEMARLE (Baton Rouge, LA)
- …and the planet. **Job Description** The Flame Retardant (FR) Applications and Customer Technical Service Director role involves managing flame retardant ... focused on flame retardants. Approximately 50% of the team have a Ph.D. degree in a relevant technical...Customer Technical Service group; maintaining a highly engaged team and ensuring that needs of the Enterprise are… more